Kimberly Torres

Experience

• 

  Gus’s Seafood Restaurant

  Mar 2019 - Jan 2021

  Busser
• 

  CAVA

  Jan 2021 - Jan 2023

  General Manager in Training

  Partner with the GM on recruiting, training, and performance evaluations of Team Members and Supervisors, and support daily restaurant operations. Executed administration duties including P&L, budgets, and cost controls regarding food, beverage and labor goals.• Lead, coach, and develop team members as well develop new leadership skills to do so.• Learn/oversee food and beverage movement, including ordering, inventory, and budget.• Help create weekly schedules, plans, and training guides.• Keep track of daily/weekly food sales and cost control as well as prep depending on daily consumption/ sales.• Oversee shift, make sure all runs smoothly, food is up to par, excellent customer service, and all team members are following CAVA’s expectations• Check emails daily, ensure tasks are completed, and prepare for weekly manager meetings by creating excel sheets with restaurant data. Show less

• 

  Family Centers Health Care

  Mar 2023 - now

  Support Specialist

  WorkwithMyEvolv andDentrix OfficeManager system to schedule patients and view/update their profile.Greet patients upon arrival, verify full name and date of birth, update documents necessary, and complete the check-in process. Take payments when necessary and verify insurance.Workwith providers and casemanagers to schedule patients, ensure they are getting the proper care, and follow upwhen needed.Answer phone calls and emails daily, write and distribute email, correspondencememos, referrals, letters, faxes and forms.Develop andmaintain a work system to bemore efficient.Learn emergency procedures.Supporting patients in their wellness goals by supporting engagement in their medical care and adhere tomedications.Assisting with referrals to other medical services or community resources, as necessary. Documenting and communicating effectively with the patient's care team. Show less