Mohd Azree Bin Abu Hassan

Experience

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  Symphony HRS

  Feb 2012 - Oct 2014

  Junior Technical Developer

  SQR Debugging & Code Maintenance: Debugged SQR codes to identify and resolve errors, and made necessary code adjustments based on client requests to improve functionality and reporting accuracy.Application Designer Troubleshooting: Explored and fixed system bugs within the application designer, ensuring smooth operations and seamless functionality across payroll-related processes.Payroll Report Generation & Reconciliation: Managed the generation & reconciliation of weekly, monthly & yearly payroll reports, including bank files, payslips, general ledger & tax amounts, ensuring accuracy & timely delivery.Client Support & Technical Issue Resolution: Provided technical support to clients, troubleshooting and resolving issues related to payroll and statutory reports, including EA forms, CP22 forms, and termination forms. Show less

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  KEDA Ltd

  Oct 2014 - Oct 2020

  Senior Technical Consultant

  HR Reporting & Process Development: Developed HR reports and customized HR processes, providing support to users by analyzing and resolving issues, ensuring system functionality met business needs.System Integration & User Support: Managed system integration between PS & Fusion, gathered documentation and user guides, and provided support to business users by diagnosing issues and delivering effective resolutions.AMS Support & System Upgrade Development: Provided AMS support and developed bulk change requests (CRs) for system upgrades, including Workforce Administration, Global Payroll & Performance Management.Payroll & WA Module Support: Delivered AMS support and developed change requests primarily for the Payroll & Workforce Administration modules, identifying & resolving issues logged by users, ensure smooth system operations. Show less

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  AmBank Group

  Oct 2020 - Mar 2022

  Assistant Manager (HR System Support)

  System Support & Troubleshooting: Acted as the primary contact for system users and vendors, providing support to business users by identifying issues and offering solutions in a timely manner.HR System Administration: Maintained HR system access and security roles, ensuring proper authorization and safeguarding sensitive information while monitoring daily schedule processes.User Acceptance Testing (UAT) & Deployment: Participated in HR project UAT, training, and deployment activities, supporting the transition from DEV to UAT and PRD environments.System Migration Planning: Contributed to the planning and execution of system migration activities, transitioning from legacy systems to PeopleSoft for eLeave, eClaim, OT, and CTEPT.Change Request Development: Developed internal change requests (CR) as requested by business users, ensuring system functionality met organizational requirements. Show less

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  Lion Group

  Mar 2022 - now

  Senior Support Engineer

  System Support & Issue Resolution: Act as the primary contact for system users and vendors, providing support to business users by identifying root causes and delivering timely solutions to maintain operational efficiency.Helpdesk Ticketing Management: Perform analysis and troubleshooting of routine issues within the helpdesk ticketing system, ensuring resolution within SLA timelines to prevent breaches and ensure user satisfaction.HR System Access & Security: Maintain HR system access and security roles, ensuring compliance with organizational standards and safeguarding sensitive data.Project Support & UAT Coordination: Participate in HR project activities, including User Acceptance Testing (UAT), training, and deployment, ensuring successful transitions from development to production environments.Automation Monitoring & Reporting: Monitor daily automation processes, including interface file uploads from FTP servers and automated log file and report distribution to company administrators on a daily, weekly & monthly basis.Custom Report Development: Develop internal change requests (CR) as requested by business users, delivering tailored solutions to meet specific operational needs. Show less