Eric Hanford MBA, MPH, MSMOB

Eric Hanford MBA, MPH, MSMOB

Intern

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location of Eric Hanford MBA, MPH, MSMOBWheaton, Illinois, United States

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  • Timeline

  • About me

    Marketing Executive | Business Strategist | I help businesses improve customer loyalty and increase profitability over 5% by delivering on-going results through principled leadership

  • Education

    • Center for Management Research

      2009 - 2009
    • Illinois Benedictine College

      1991 - 1994
      MBA
    • Illinois Benedictine College

      1991 - 1994
      MPH
    • Glenbard West High School

      1984 - 1988
      High School Diploma
    • Western Illinois University

      1990 - 1991
      Bachelor of Business
    • The University of Chicago Booth School of Business

      2009 - 2009
    • Northwestern University - Kellogg School of Management

      2010 - 2011
      Kellogg Executive Scholar Certificate of Professional Achievement
    • Benedictine University

      2000 - 2001
      MSMOB
  • Experience

    • Morton Plant Hospital

      Jan 1994 - Jan 1994
      Intern

      Nationally recognized 687-bed facility with over 50 specialty areas. Assisted with the creation of the hospital’s first report card aimed at monitoring hospital performance.

    • United Chambers Healthcare / American Chambers Life Insurance Company

      Dec 1994 - Mar 1997
      Network Development Coordinator

      An industry leading small group insurance company.- Realized cost savings of over $1M and expanded member coverage through negotiating and overseeing compliance for over 35 national, regional and local managed care contracts.reporting in to me.

    • Health Directions / Primary Healthcare Associates

      May 1997 - Jan 1998
      Managed Care Contract Coordinator

      Health Directions is a national consulting firm that provides business solutions for healthcare organizations. - Held accountability for all aspects of managed care for group of primary care physicians and increased access to plans by 10%. - Performed managed care consulting for Management Service Organization (MSO) clients.

    • Baxter International Inc.

      Jan 1998 - Sept 2001

      Global manufacturer, distributor, and sales organization for medical devices and pharmaceuticals.- Recruited to focus on end-stage renal disease business when reimbursement was thought to be moving from Medicare to commercial payment. Accountable for upstream and downstream marketing of $100M+ product portfolio.- Increased customer retention (even with higher price points) and solidified market share by implementing a new strategic marketing program that qualified and quantified value-added components such as educational programs, patient management software, consulting services, etc. Show less

      • Senior Financial Analyst

        Jan 2001 - Sept 2001
      • Associate Marketing Manager

        Jan 1998 - Jan 2001
    • Genzyme Genetics

      Sept 2001 - Dec 2002
      Prenatal Product Manager

      A leading provider of high-quality testing services for physicians and their patients.- Recruited by former Baxter colleague to manage $60M prenatal testing portfolio.- Increased test volume for (AFP4) test by 65% over prior year through increased clinical involvement and new marketing materials.- Launched the industry’s first Internet based reporting system that is now widely used today. Developed the positioning, branding, strategy, and marketing plan.- Re-branded product portfolio resulting in increased product line revenue by 4% over prior year. Show less

    • Covidien (Medtronic Minimally Invasive Therapies Group)

      May 2003 - Jan 2012

      An S&P 500 $11B global provider of healthcare products.- Created marketing plan and pricing structure, resulting in $214M net sales that overachieved budgeted sales revenues by 10% and budgeted margin by 7%. - Increased product line profitability by 9% in first year by revamping the strategies for the reorganized sales and marketing teams after the economic downturn.- Led the cross-functional team responsible for the segmentation and targeting of $825M market. - Developed pricing strategy resulting in award of three out of three contracts with a large group purchasing organization (GPO) that had an annual market potential of $320M+. - Dramatically improved the customer experience on several product lines by pioneering iPad apps and touchscreen technologies. - Arranged for educational conferences and meetings—involving patient advocacy groups, key opinion leaders and industry associations—to increase acceptance to product and support long-term sales. Show less

      • Senior Manager of Strategic Marketing

        May 2009 - Jan 2012
      • Senior Marketing Manager of North American Business Development

        Oct 2007 - May 2009
      • Marketing Manager

        Nov 2005 - Oct 2007
      • Senior Product Manager

        Dec 2004 - Nov 2005
      • Product Manager

        May 2003 - Dec 2004
    • Centrio Consulting

      May 2012 - now
      Principal

      - Created a detailed marketing plan for a diversified healthcare quality management company. Designed an overall customer centric marketing strategy with supporting tactical plans for both existing product offerings and the launch of a novel new software and reporting system.- Developed strategic social media and Internet marketing plans for medical device company to increase awareness for two newly commercialized products and to support the overall business objectives.- Determined alternatives for a privately-held medical device company to recoup millions invested in a specialized piece of medical equipment. Project involved market research, positioning, and insight into the hospital decision making process for this class of product. Also developed marketing and exit strategies.- Conducted comprehensive market assessment for a start-up surgical medical device company that resulted in determining the right investment strategy and launch plan and poised them to be oversubscribed on financing. Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Eric Hanford MBA, MPH, MSMOB
      Outstanding Performance Award, 100% Club Covidien Nov 2010
    • Awarded to Eric Hanford MBA, MPH, MSMOB
      National Registry's Who's Who in Executives and Professionals - 2005
    • Awarded to Eric Hanford MBA, MPH, MSMOB
      Faculty Speaker: CBI’s 2nd Annual West Coast Forum on Interactions with Thought Leaders and Key Opinion Leaders (KOLs) - Pharmaceutical/Medical Device and KOL Collaboration — Is Mutual Benefit Possible?http://www.cbinet.com/conference/agenda/pc12298/2012-05-08
    • Awarded to Eric Hanford MBA, MPH, MSMOB
      Sigma Iota Epsilon Honors Fraternity -
    • Awarded to Eric Hanford MBA, MPH, MSMOB
      The National Dean's List -
    • Awarded to Eric Hanford MBA, MPH, MSMOB
      Who's Who Among Students in American Universities and Colleges -