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Piotr Tabero

Piotr Tabero

Followers of Piotr Tabero446 followers
location of Piotr TaberoPrague, Czechia

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  • Timeline

  • About me

    Service Delivery | Process Improvement | Lean Six Sigma

  • Education

    • Universiteit Gent

      2001 - 2003
      Master's degree

      1 year as a exchange student in the framework of Socrates/Erasumus program.1 year as a post gradual student with Master program.

    • Uniwersytet Warmińsko-Mazurski w Olsztynie

      1997 - 2002
      Master's degree

  • Experience

    • HP

      Mar 2005 - Nov 2019

      Repair Service organization - In country Service deliveryResponsible for operational excellence of hardware repair vendors (PC and Printers repairs) in Poland, Greece, Nigeria and Morocco. Main KPIs: repair on time, repair quality and efficiency, cost of repair, customer satisfaction. Weekly, quarterly performance review and yearly audits.Driving activities (process improvements with lean 6 sigma methodology, projects) to help repair vendors to achieve KPI`s targets.Working in highly multinational and virtual team (whole team widespread over the Europe). Show less

      • Operations Manager

        Nov 2016 - Nov 2019

      • Service Level Manager - repair services

        Jan 2010 - Oct 2016

      • Service Delivery Manager - repair services

        May 2009 - Apr 2015

      • Procurement Specialist - Printers division

        Mar 2005 - Apr 2009

    • Huawei

      Sept 2020 - Jul 2021
      Service Manager CZ/SK

    • Electrolux

      Aug 2021 - now
      Field Operations & Quality Manager CZ/SK

  • Licenses & Certifications

    • Agile Foundations

      LinkedIn
      Aug 2019
      View certificate certificate

    • PRINCE2® Foundation Certification Training

      APMG International
      Sept 2012

    • Project Management Foundations: Quality

      LinkedIn
      Aug 2019
      View certificate certificate

    • ITIL 4 Foundation Level

      AXELOS Global Best Practice
      Jan 2020

    • LSS Green Belt

      Hewlett-Packard
      Nov 2014

    • Become an Agile Project Manager

      LinkedIn
      Jun 2020
      View certificate certificate

  • Honors & Awards

    • Awarded to Piotr Tabero
      Shop of the Year 2018 - category Fashion Accessories Heureka Mar 2019 Shop of the Year 2018 - category Fashion Accessories for my e-commerce project Peripetie.