Karyne P.

Experience

• 

  The Apurva Kempinski Bali

  Jul 2022 - Jan 2023

  Food and Beverage Sales Administration

  - Managed accurate of guest’s reservations in seven restaurants and ensured effective communication with the guests.- Actively engaged with the guests to promote the seven hotel’s dining options and provided specificinformation to enhance guests dining experience.- Compiled and managed restaurant operations daily reports and worked closely with Food and Beverage Sales Manager and Food and Beverage Operation Manager to ensure efficient restaurant management.- Collaborate with clients to create and ensure detailed Restaurant Event Order specifying all aspects of their dining requirement in line with the restaurant’s capabilities and policies. Show less

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  LippoLand

  Aug 2024 - Mar 2025

  Guest Relations Officer

  - Greet and assist visitors upon arrival, providing a welcoming atmosphere with an exceptional customer service.-Conduct visitor registration, collecting necessary information of visitors and salesperson to ensure a smooth check-in process.-Handle and addressing complaints regarding the properties building process while coordinating with relevant department to resolve issues.-Provide comprehensive information regarding housing options, building process, and community features to prospective clients.-Maintain a clean and organized lobby and customer experience center area, ensuring all promotional materials are complete and visually appealing to effectively engage visitors. Show less

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  PT. Lippo Karawaci, Tbk

  Mar 2025 - now

  • General Affairs

    Oct 2025 - now

  • Guest Relations Officer

    Mar 2025 - Oct 2025