Jeremy Champt

Jeremy Champt

Followers of Jeremy Champt126 followers
location of Jeremy ChamptGrand Rapids, Michigan, United States

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  • Timeline

  • About me

    Renewable Energy Professional with over 10 Years of Experience | Expert in PV Design, Project Management & Technical Sales | NABCEP Certified

  • Education

    • Western Michigan University

      -
      Computer Science
  • Experience

    • Unbound Solar

      Oct 2014 - Aug 2022

      I assisted over 1,000 customers via phone and email, managing more than 50 inquiries weekly. I developed and maintained the tech support ticketing system and the company's PV design guidelines. I also created and reviewed electrical diagrams and designs to ensure accuracy and compliance. I generated over $2 million in annual revenue by designing and selling large residential grid-tied and off-grid systems. I supported senior sales technicians by handling over 50 calls daily, qualifying leads, assembling quotes, and processing payments.

      • Senior Technical Support Engineer

        Jul 2018 - Aug 2022
      • Senior Technical Sales Engineer

        Jul 2015 - Jul 2018
      • Sales Support Specialist

        Oct 2014 - Jul 2015
    • Shop Solar Kits

      Oct 2022 - Jun 2024
      Technical Service Coordinator

      I managed the customer and tech support teams, handling over 250 support calls and 125 tickets weekly. I interviewed, onboarded, and trained new hires. I also handled complex escalated tickets, developed internal solar training programs, created and oversaw the solar permitting team, and implemented new CRM, support desk, and phone systems.

    • SolarTown

      Sept 2024 - now
      Technical Sales and Operations Specialist

      I design and sell tailored solar energy solutions to customers and create efficient processes to drive company growth and long-term scalability.

  • Licenses & Certifications

    • PV Associate

      NABCEP: North American Board of Certified Energy Practitioners
      Jul 2024