Bilal Badar

Experience

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  Cybersoft Technologies

  Apr 2003 - Oct 2003

  Customer Service/Marketing Executive

  • Retained excellent relationship with clients by providing support, information, guidance, new products and opportunities, and recommending service improvements.• Performed a variety of concurrent tasks, handled escalations, time critical issues, maintained time sensitive records and created reports.• Organizing promotional plans to improve sales and achieve monthly sales target. • Answering inquiries and complaints of clients in order to provide customer services and sale leads directing to assigned corporate account managers. • Managed inventory stock of retail outlet of internet service provider and provided reports on weekly basis to finance teams. Show less

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  Qadri Trader’s Pvt Ltd

  Nov 2003 - Sept 2005

  Sales Executive

  • Collaborated with existing customers and prospects in sales territory to understand business needs and position product solutions to meet surfaced needs.• Promoted sales for new and existing customers, as well as brand development strategies, while cooperating with marketing and product development departments.• Created and adjusted selling prices by monitoring costs, and market trends. • Organized proposals & product portfolio of the company.• Accomplished the production of products to deliver it to client on time. Show less

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  Jazz (previously known as Mobilink)

  Oct 2005 - Nov 2014

  • Held accountable for the mobile financial services sales in business center as well as bringing new high revenue customers and SMEs on board.• Recognized sales objectives and expanded customer base by recommending sales representatives, retaining excellent working relations with key customers, and pinpointing new customer opportunities.• Successfully handled inventory stock of business centers and follow KPIs.• Monitored competition by gathering current marketplace information on pricing, products, new products and delivery schedules.• Maintained, updated, and visited market to strengthen customer loyalty and drive cross-selling opportunities. Show less • Conducted market research to identify selling possibilities and evaluated customer needs.• Prepared and delivered appropriate presentations on products and services.• Efficiently supervised all business development operations of the organization and delivered first rate support and advice to direct and indirect sales and marketing teams to achieve targets and raise business.• Excellent performance in sales and business development which helped achieved the company sales targets in April 2009 in Central region.• Accomplished sales and profitability targets, training, sales strategies and plans while growing profits and market share, delivered solutions to deal with escalate issues as well as establish sales and service objectives.• Successful seller/marketer of products & services including blackberry, iPhone, Samsung, data services, postpaid & prepaid plans. Show less

  • Team Lead/Relationship Manager Business Center

    Jan 2011 - Nov 2014

  • Business Development Officer

    Jan 2008 - Dec 2010

  • Team Coordinator Customer Care

    Oct 2005 - Dec 2007
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  Rainbow Gulf Solutions LLC

  Jan 2015 - Jan 2016

  Account & Business Development Manager

  • Managed sales and marketing operations, ensuring accomplishment of set business targets, meeting the ever-increasing competition from organized and unorganized structures.• Formulated strategies & reaching out to the unexplored market segments/ customer groups for business expansion by organizing campaign and developing grass root sales network.• Mapping client’s requirements & providing best products to suit their requirements backed up by prompt after sales service to MNC and SME.• Business generation across multiple channels: mobile & digital marketing solutions, social media, including Facebook marketing, newsletters, WhatsApp & SMS marketing.• Directed all functions and activities associated with all products and services including website development, e-commerce platform, POS solutions, CRM, mobile application development, SEO, Google Ads, SEM, and (PPC).• Planning and coordinating the implementation of business plans and the penetration of new markets. Proven track record of successfully pitching for new business. Show less

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  Buzinessware

  Feb 2016 - Sept 2017

  Business Development / IT Channel Reseller Manager

  • Sustained high level of professionalism, integrity, customer satisfaction and sales growth by utilizing a diversity of marketing methods; address needs and requests, adhered to customer service standards and protocols.• Ensured professional and courteous communications, demeanor and interactions with customers while continuously seeking ways to add value, improve customer relationships and loyalty.• Maximize company footprint by driving sales towards selected IT resellers/Partners in Middle East & North Africa region (White label, Co-Branded, Referral).• Delivered best practices to improve operational performance; facilitate service initiatives and remain committed to the core values of solutions, employee satisfaction, community involvement, and financial results.• Established and increased revenues by selling Microsoft CSP services program.• Developed new ideas for increasing sales by executing grass-root events to assist in beating up business.• Established and implemented new marketing and customer experience strategies and analyzed employee performances to assure customer/employee satisfaction and business growth.• Achieving team targets turnover up to 60,000 USD quarterly recurring business• Products and services includes; domains, hosting, cloud/dedicated servers, storage, networking, security, virtualization, backup, mobile apps, websites, cloud office emails services including IT security and performance solutions. Show less

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  Tejarat360

  Oct 2017 - now

  Business Head & Operations Manager

  • Effectively develop marketing vision of Tejarat 360 and deliver all key metrics for assign relationships, including client satisfaction, retention, revenue growth, and profitability.• Efficiently manage market study analysis to determine optimum vendor count for each product category.• Implement marketing products to promote the business, increase the customer base, and present high quality product within time.• Oversee sales and marketing activities, formulate strategic business plans, and assure profitability, revenue growth, maximum market penetration, brand awareness, and client satisfaction.• Organize and revise goods and service requirements with end users, using actual demand history and detail inventory planning information, guaranteeing all requirements were clearly understood.• Led inventory planning for goods and services, including managing vendor performance, mitigating supply issues, effectively managing stock and replenishment activities.• Develop B2B integrate portal for the company to provide one source to clients.• Skillfully analyze tenders, proposals inclusive of taxes, order quantity, discounts and terms; manage financial reports and other supplier/market data and information to determine best value for business and customers.• Succeed book keeping of the company. Show less

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  Buzinesssoft

  Nov 2017 - now

  Business Development Manager

  • Develop a growth strategy focused both on financial gain and customer satisfaction• Conduct research to identify new markets and customer needs• Arrange business meetings with prospective clients• Promote the company’s products/services addressing or predicting clients’ objectives• Prepare sales contracts ensuring adherence to law-established rules and guidelines• Keep records of sales, revenue, invoices etc.• Provide trustworthy feedback and after-sales support• Build long-term relationships with new and existing customers• Develop entry level staff into valuable salespeopleServices Offerings Include:⋆ Software Development • UI/UX Design• Web Development• Mobile App Development• AR/VR App Development• Enterprise Software Development, CRM. ERP, Loyalty Programs and a lot moreDigital Marketing:• SEO• Social Media• PPC• Mobile and Proximity (iBeacon) MarketingOutsourcing Models of Virtual Teams:• Staff Augmentation• Dedicated Teams• Project BasedI am outcome focused, with a solid track record of delivering Quality and Timely projects across the Globe, helping customers achieve the results & ROI that they are looking for.Contact Me @ +971567635540 & +923008424282 Or visit Our website www.buzinesssoft.com and drop a message Show less