Alexia N.

Alexia N.

Customer Support

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location of Alexia N.Turin, Piedmont, Italy

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  • Timeline

  • About me

    Backpacks & Technical Apparel | Product Design and Development Direction | User-Centric Design Advocate ♾️

  • Education

    • Escuela Normal N°6 "Vicente López y Planes"

      2014 - 2018
      Bachelor's degree Garment Manufacturing 8,45 / 10
    • Instituto San Agustín

      2005 - 2007
      High School Studies Social Sciencies 8,96 / 10

      Activities and Societies: Article Writer for the School Newspaper (2004-2005)

    • Universidad de Buenos Aires

      2012 - 2018
      Fashion Design
    • Universidad de Buenos Aires

      2008 - 2010
      Sociology
  • Experience

    • Teleperformance

      Dec 2007 - Mar 2008
      Customer Support

      Summer job: Call Center Customer support for US market East coast. This enhanced my english skills to a different level.

    • IBM

      Jan 2010 - Jan 2012
      Customer Support

      District Specialist: US East Coast for General motors Project, .Reporting to GM Service and Regional Managers from the US (States of VT,NJ,NY).

    • Cabulera & Chinaski

      Jan 2012 - Jan 2016
      Designer and Owner

      Development of two consumer-oriented brands:-Cabulera: Specializing in women's fashion.-Chinaski Baúles Diarios: Focused on textile bags.Key Responsibilities:-Conducting research on current trends.-Crafting moodboards to guide brand aesthetics and collections.-Developing patterns and technical specifications.-Overseeing the creation of samples.-Managing and supervising suppliers and manufacturers.-Handling sales both online and through physical stores, catering to retail and wholesale customers.-Creating and managing content on social media platforms.-Directing art concepts for photoshoots, post-production photo editing, and designing catalogs. Show less

    • Despegar.com

      Jan 2012 - Jan 2013
      Customer Support

      Despegar.com: one of the largest online travel companies in Latin America.Supporting customers with flight tickets, car rentals and cruises reservations.

    • Asociación Argentina de Cirugía

      Jan 2015 - Dec 2018
      Scientific Comitees and MKT Secretary

      Asociación Argentina de Cirugía (AAC), the scientific institution dedicated to the field of surgery, fostering research, education, and professional development for surgeons and medical professionals. Key Responsibilities:-Organized workshops and events, overseeing financial planning and generating annual budget and income reports.-Managed online courses campus operations.-Created visual advertisements for various social media platforms.-Coordinated marketing strategies through social media and email mkt for events, scholarships, grants, and courses. Show less

    • AYRES

      Jul 2018 - Aug 2018
      Intern

      Supporting AYRES-TROSMAN Team rotating within the following departments:Product Development, Sampling and Trims department, Marking, Cutting, Showroom and Quality Control.

    • AN Product Design

      Jan 2019 - now
      Product Design Consultancy - Textile Apparel and Accessories

      Design & Production Consultancyhttps://nollialexia.myportfolio.comProduct design and Development, remotely worldwide:- Product Design Direction- Product Development Overseeing in communication with overseas suppliers- Technical Documentation: for sample and mass production processes- Raw Material, Lab dips, Fabric, Prototype review- Range Plan Design - Collection Proposal

    • AYRES

      Jan 2019 - Sept 2019
      Product Development Technician

      After my internship, I joined AYRES-TROSMAN team in-house within PD Department.Categories: Womenswear - Casual - Atheleisure - Tailoring•Acquired a deep understanding of the operational dynamics of mass-market production.•Gained valuable insights into high-end product quality standards and supply chain processes.•Constant collaboration within PD (4 in-house seamstresses, 4 pattern-makers) and with other departments: mainly Design and Production.Main Achievements:-Providing raw material consumption calculations to support the Purchasing team in making well-informed buying decisions.-Supervising and granting the final sign-off for each product Tech Pack which kickstarted its Bulk Production order: on average of 4 a day, that is 80 new SKUs, products/monthly basis.Other key responsibilities, per each product:-Performing sewing patterns adjustments-Pattern grading and pattern adjustments for all Product Line in CAD -Developing Sample and PPS Prototypes cutting orders, overseeing their execution by Production team in-house.-Executing material and finished product wash and shrinkage tests.-All products POM and BOM development.-Update flat sketches according to Bulk PP Sample.-Generating markings and cutting orders for Bulk production orders in CAD (Audaces) Show less

    • Trosman S.A.

      Jan 2019 - Sept 2019
      Product Development Technician

      TROSMAN was a high-end alternative brand belonging to Ayres portfolio.Same responsibilities as for Ayres Brand:Categories: Womenswear - Atheleisure - Tailoring•Acquired a deep understanding of the operational dynamics of mass-market production.•Gained valuable insights into high-end product quality standards and supply chain processes.•Constant collaboration within PD (4 in-house seamstresses, 4 pattern-makers) and with other departments: mainly Design and Production. Show less

    • Boolanga Business

      Feb 2022 - now

      WYB provides solutions to the Food delivery players worldwide. They streamline and optimize the production, logistics, and marketing of premium food delivery gear, reducing costs and freeing up businesses to focus on their core operations.Main achievements:-Substantial cost savings in sample development from overseas suppliers through thorough Tech Packs implementation.-'Survey Team' founder: conducting surveys among food delivery couriers across 14 countries, obtaining valuable market and product insights as a result.Also moderating our first "Focus Group" in Barcelona.-Redesigning our main products and launching them in EU-Develop brand guidelines. Establish the new visual identity for the company. -Product compliance initiativesKey responsibilities:-Designing and developing technical garments, food delivery bags, and accessories.-Ensuring active and efficient communication with international suppliers overseas.-Developing product tech packs including flat sketches, size charts, measurement points, bill of materials, product construction details, and print and labeling specifications.-Conducting research on international standards to ensure quality, sustainability, and performance.-Overseeing sample requests, monitoring their progress, and collaborating on bulk order production and follow-ups. Show less

      • Product Design and Development Manager

        Aug 2024 - now
      • Senior Product Design and Development Specialist

        Jan 2024 - Aug 2024
      • Senior Product and Graphic Design Specialist

        Aug 2023 - Jan 2024
      • Product Development Specialist

        Feb 2022 - Aug 2023
  • Licenses & Certifications

    • Garment Manufacturing

      TSPIndumentaria ENS6
      Dec 2018
    • Textile Design

      Natasha Spitzer
      Jan 2019
    • First Certificate Examination

      University of Cambridge
      Jul 2007
    • TOEFL 107/120

      ETS
      Jan 2022
    • Fotografía Integral

      Escuela de fotografía MOTIVARTE
      Mar 2013
    • Graphic Design

      IAC Instituto Argentino de Computación
      Jan 2007
  • Honors & Awards

    • Awarded to Alexia N.
      Participación en exposición - CMD - Dec 2018 Trabajo Final. Introducción al Proyecto, Cátedra Fiorini - Camargo. Seleccionado para participación en exposición de la Cátedra en CMD - Centro Metropolitano de Diseño.10 de diciembre, 2018.https://www.facebook.com/dit.fadu.uba/photos/a.151610368606987/606516073116412/?type=3&theater
    • Awarded to Alexia N.
      Participación en exposición - Tecnópolis y Centro Cultural de la Ciencia - Mar 2017 "Tramas textiles portantes"Trabajo seleccionado para participación en exposiciones. Medios Expresivos 2, Cátedra Lisman."Ciencia y Moda". Ministerio de Ciencia, Técnópolis - Posadas, Misiones.https://www.facebook.com/dit.fadu.uba/photos/pcb.300396967061659/300395997061756/?type=3&theaterCentro Cultural de la Ciencia. C3. Noviembre 2016https://www.facebook.com/catedra.lisman/photos/a.1628181747465401/1893648470918726/?type=3&theater
  • Volunteer Experience

    • Group Event Coordinator

      Issued by "Hadas" Contemporary Dance School on Dec 2012
      "Hadas" Contemporary Dance SchoolAssociated with Alexia N.