Michael Proulx

Experience

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  Smithfield Police Department

  Aug 2010 - May 2015

  Police Officer

  Provide operational policing services to the community by protecting life and property, preserving peace and safety, preventing crime and upholding law, in a manner which has regard for the public good and rights of individuals. Maintain operational safety under varying work conditions and in diverse locations; and adhere to guidelines relating to uniform and safe practices for the use and maintenance of accoutrements and police equipment. Undertake operational patrols, respond to situations to enforce laws and/or maintain public order,exercise police powers, and investigate incidents or offenses. Analyze threats and use strategic planning to minimize the threats. Gather and exchange information from and with the community; and use analytical and computer skills, recording equipment and information systems to record, organize and analyze information. Perform administrative duties in support of operational responsibilities; prepare forms, correspondence and reports.Manage a wide range of persons who are placed in care, detained in custody or require assistance pending the arrival of qualified personnel. Utilize appropriate communication, practical and physical skills in order to protect persons from harm or further casualty and to deal with uncooperative/aggressive people. Perform duties in a professional and ethical manner, participate in teamwork, maintain and develop ongoing personal performance standards and competence, manage personal work priorities, assist and support other personnel, and maintain physical and emotional health.Provide the public with service and support, utilize problem-solving techniques and adapt communication strategies to meet client needs, stay abreast of current affairs, and foster a positive organizational image in the community. Show less

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  North Providence Police Department

  May 2015 - Jul 2019

  Police Officer

  Patrol OfficerPeer Support Team MemberRifle Operator Field Training OfficerState Trustee - Eboard

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  CVS Health

  Jul 2019 - Jul 2022

  • Manager | Threat Monitoring & Incident Response | Intelligence & Global Response

    Jan 2021 - Jul 2022

  • Sr. Operations Center Coordinator | Threat Monitoring & Response | Enterprise Response & Resiliency

    Jul 2019 - Jan 2021
• 

  UnitedHealth Group

  Jul 2022 - now

  • Associate Director, U.S. Security Operations, East (Americas)

    Jun 2024 - now

  • Sr. U.S. Regional Security Manager, Optum East

    Jul 2022 - now