K. Jadoon, PMP®

Experience

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  National Radio Telecom Corporation of Pakistan

  Feb 2004 - Jun 2005

  Associate Project Engineer

  Testing and Alignment of Various Printed Circuit Boards like Front Panel Controllers, Receiver Synthesizer Modules, transmitter Synthesizer Modules of 9600 Hoping Radio Sets family (ASELSAN Turkey). Testing and troubleshooting of DC-DC Power Supplies. Testing of Small and Large size Private Branch Exchanges.

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  National Telecommunication Corporation

  Jun 2005 - Aug 2010

  Engineering Supervisor

  O&M of Junction & Long haul transmission network using Edge Network Management System (V.4.00.019 by Siemens). Configuration, testing and commissioning of E1s/E3s links in E-NMS. Re-routing of traffic (E1s/E3s) in critical situations. Technical support to field staff for smooth functioning and troubleshooting of any network failure. Installation and configuration of SDH specific software (Gateway software NE Uni Gate and LCT/NCT) application software E-NMS. Also Worked on Siemens EWSD Exchange Main Switching Unit (MSU). Major responsibilities were Fault Management, Zoning, Routing, Subscriber Administration and creation of new C7 links & Trunk Groups. Show less

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  Detecon Al Saudia Company Limited

  Aug 2010 - Jan 2015

  Transmission NOC Engineer

  Worked on Managed Services Project of Saudi Telecom Company for O&M of Access, Metro and Long haul transport networks. Operation & Maintenance of multi-vendor SDH & DWDM products i.e. Nokia-Siemens hiT 7xxx series SDH & DWDM, Huawei BWS1600 and OSN family products and Alcatle-Lucent 1830-PSS and16xx series SDH & Digital cross connects. Coordination with Field support teams for network fault restoration, service outages, Fiber cut repairs and handling of Down-time activities. Escalation of critical issues to the higher tiers for a faster resolution and daily, Weekly or Monthly technical reporting. Hands-on experience of following Network Management Systems: Alcatel-Lucent 1350 eOMS & PHM, Huawei U2000, Nokia-Siemens TNMS and Lucent ITM-SC. Show less

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  Nokia

  Mar 2015 - Nov 2021

  24/7 Tier-2 support to Nokia Telco customers in the UAE for 1830 PSS Optics networks using NFM-T 19.9 Transport Network Management system. 1830 products included PSS-64, PSS-36, PSS-32, PSS-24x, PSS-16&16II and PSS-8. Technical support to the customers for legacy ALU SDH & DWDM networks. The technologies comprised of DACS 441, 1675 Lambda Unite, 1663 ADMu, 1655 AMU, ADM 16/1 etc. Coordination with Nokia NPI for information sharing regarding the green-field project deployments and expansions/upgrades in the existing networks. Down-time planned activities supervision in customer’s network related to Nokia products to ensure fault rectification and restoration of services. Show less Tier-2 technical support service delivery to the customer's Transmission network operations center (TNOC) mainly for 1830 PSS family DWDM & OTN products and also for legacy ALU SDH & DWDM products using NFM-T 19.9, 1350 eOMS and ITM-SC management systems. Configuration & maintenance of STM-64, 10G, 40G, 100G and 200G domestic & international services as SNCP, SBR, GR and PRC in Nokia ASON network. Configuration & management of FOADM, TOADM, ROADM, iROADM and CDC-F network infrastructures. Configuration & maintenance of L0 & L1 and MRN GMPLS protected networks and L2 Ethernet protected services on Ethernet Ring Protection (ERP) scheme. Technical Support for SDH products like 1655 AMU, 1663 ADM-U and Digital cross connect systems like 1675 Lambda Unite in addition to the legacy SDH & DWDM products. Root cause analysis & outage reports analysis for complex incidents & problems in Nokia products & Networks. Setup & management of Nokia Optical lab having Nokia/ALU/Lucent Next generation as well as legacy SDH & DWDM nodes installed in it. Customer demand based technical simulations, testing and controller configurations. Show less

  • Customer Technical Support Engineer

    Jun 2021 - Nov 2021

  • Resident Engineer

    Oct 2020 - Jun 2021

  • Customer Technical Support Engineer

    Mar 2015 - Sept 2020
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  Ribbon Communications

  Mar 2022 - now

  Head of on-shore IP-Optical Engineering & Support team. Mainly responsible for post sales deliveries to ANZ customers. Led Ribbon onshore technical support team for solution onboarding to one of the Telco customers in Australia.

  • Technical Project Manager

    Jul 2022 - now

  • Principal Technical Support Specialist

    Mar 2022 - Jul 2022