Sean Gordon

Experience

• 

  Procuro, Inc.

  Jan 2010 - Feb 2011

  Coordinated with re-sellers, customers, and developers to implement PIMM™ software for seven client sites in Australia and New Zealand.I ended my employment with Procuro amicably, in order to return to the U.S. and seek other opportunities. Provided first-level technical support for customers’ issues specific to hardware and PIMM™ software; documented PIMM™ functionality; designed and led customer training sessions.

  • Account Manager

    Jun 2010 - Feb 2011

  • Operations Support Specialist

    Jan 2010 - May 2010
• 

  Vanguard Charitable

  Apr 2011 - May 2022

  Oversees 9 team members with focus on growth marketing which has driven historic growth each of the past 2 years. Transformed team into an agile-based model for maximizing efficiency and led onboarding of Salesforce and Pardot applications to drive automation and effectiveness of prospect and donor relations. The Risk and Vendor Management Advisor oversees a risk, compliance, and vendor management program to proactively manage, measure, and control business risks, ensure effective management and oversight of third party service providers. Worked on an enterprise-wide project to upgrade technology capabilities; served as Technology Lead reporting to Director of Business Planning. The Compliance and Operations Analyst assists in developing sustainable frameworks to more efficiently comply with regulatory and legal requirements while also focusing on employing process improvement methodologies to improve business results. The Compliance and Operations Analyst partners with business areas on strategic projects, including key compliance initiatives. The Technology Analyst leads the information security review, and implementation, of externally provided applications. The Technology Analyst works with business clients to resolve problems by recommending process changes and technology solutions. Additionally, the Technology Analyst manages corporate dashboard program to measure key performance indicators across the organization. Gathered requirements, documented desired functionality, and managed testing for enhancements to Vanguard Charitable proprietary systems; provided ongoing support of proprietary systems.

  • Marketing Manager

    Jul 2017 - May 2022

  • Risk and Vendor Management Advisor

    Oct 2016 - Jul 2017

  • Technology Project Lead

    Apr 2016 - Oct 2016

  • Compliance and Operations Analyst

    Nov 2015 - Apr 2016

  • Technology Analyst

    Jul 2012 - Oct 2015

  • Business Analyst

    Apr 2011 - Jun 2012
• 

  Big Brothers Big Sisters of America

  May 2022 - now

  Technical Product Manager