Aline Walesko

Experience

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  Karsten S.A.

  May 2003 - Oct 2006

  Industrial Analyst

  Performed continuous improvement actions in the areas of dyeing, stamping and finishing (examples: development of a new softener and investigated discrepancies in measurement of fabric). ★ Monitored metrics for textile products, related to processing, such as color, stains, width, and scrap.★ Classified daily nonconforming products, and collaborated with other departments aiming to reduce productions losses.

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  Altenburg Ind. Têxtil Ltda

  Jul 2007 - Apr 2008

  Quality Analyst

  Defined, trained and enforced quality control criteria, standardized inspection processes and developed work instructions.★ Analyzed customer complaints, investigating root cause, and completed corrective actions for process improvement, and developed training for quality inspectors based on those results to improve customer satisfaction and reduce returns of products.★ Created performance indicators related to scrap of fabrics, aiming to understand pattern of losses, and helping to plan improvement actions. Show less

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  Schneider Electric

  Jun 2008 - Mar 2019

  Managed the Quality, Training and Customer Service teams, defining directives and processes, and annual goals, besides leading improvement projects, and increasing customer satisfaction by 42% in 2017 and 28% in 2018 for Applied Materials (main customer).★ Lead Quality Engineers and Production Trainers in the implementation of projects, highlighting: implementation of a new area for final inspection for Johnson Controls panels, A3 (10 projects between 2016 and 2018 for reduction of manufacturing defects), and DMAIC (2 projects for reduction of customer complaints).★ Oversaw customer orders, with definitions of shipping dates, expedite fees, and follow up of orders until completion, including negotiation of labor and materials for customers Johnson Controls, Walmart, Toyota, among others. Improved on-time delivery of Kateeva, Capacitor Banks, and Corning Fiber to 100% with the collaboration of Production, Materials, and Procurement departments.★ Implemented Training Department for rapid qualification of new production employees in 5 days, including basic knowledge of drawing interpretation, mechanical and electrical assembly, with strong focus in safety and quality. Show less Controlled quality of finished products and parts, and implemented improvement projects for customers Caterpillar, United Technologies (Carrier), General Motors, among others, using problem-solving techniques as 8D (CAPA), DMAIC, A3, Kaizen, 5 Why, Fishbone Diagram, Poka Yoke and Jidoka (zero defects), assuring maximum satisfaction and great relationship with customers. ★ Developed and coordinated a Green Belt project for reduction of manufacturing defect (loose wire) in Applied Material panels, with decrease of 100% of customer complaints in 2015. ★ Collaborated in the approval process of new suppliers and products through “Part Product Evaluation Plan (PPEP)” and “First Article Inspection (FAI)” as quality leader, such as Storm Copper e Hammond Power Solutions, obtaining cost reduction with components and sub-assemblies, improvement of the supplier’s lead time and, as a general result, more profit for Leesport products.★ Contributed to the implementation of new production lines, creating process flowchart and FMEA, Fault Tree Analysis (FTA), control plan, and inspection checklists, highlighting Kudu, GM and Caterpillar lines, with successful customer approval of first panels. Show less Supported the Quality Supervisor in internal, external and customer audits, with implementation of corrective actions using methodologies as 8D (CAPA), 5 Why, Cause and Effect Diagram.★ Drove monthly analysis of corporate metrics (KPI – key performance indicators) related to customer complaints, FPY (First Pass Yield), and rework/scrap, among others.★ Directed customer complaints to the responsible areas for investigation and implementation of corrective actions and monitored them up to completion.★ Trained employees and contractors in the quality management system (QMS) procedures. Show less

  • Customer Satisfaction and Quality Manager

    Aug 2015 - Mar 2019

  • Quality Engineer

    Mar 2011 - Aug 2015

  • Quality Analyst

    Jun 2008 - Mar 2011
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  Wabtec Corporation

  Apr 2019 - now

  Senior Manager, Environmental, Health and Safety

  Successfully implemented ISO 9001:2015 quality management system in 10 locations across the USA in 6 months of project.★ Reviewed, revised or created 305 documents (procedures, work instructions and forms) in 4 months, leading and engaging all departments involved, which resulted in a much more unified and organic process for the company.★ Developed a Quality System FMEA for mitigation of risks associated with interested parties needs and expectations. Improvement actions planned and implemented when Risk Priority Number (RPN) equal to 30 or higher, or when opportunities for improvement were identified.★ Trained 11 new internal auditors. Show less