Imran Shah

Experience

• 

  Ashra Consultants Pvt. Ltd.

  Mar 2004 - Mar 2005

  Manufacturing Engineer

  JOB DESCRIPTION:Designated as Manufacturing Engineer: – Production and Quality.Domain: – Engine Filtration Products and Air Oil Separators.Profile handling: – Operations.• Authorize for all incoming inspection of purchased Components and raw materials.• Authorize for preparing, releasing and issuing of inspection check sheets. • Reduced inspection criteria at our end. • Looking after the finished good stocks. • Making production plan as per customer requirement.• To monitor and implement the production process with respect quality. • To monitor and implement Continual Improvement projects. • To review and update FMEA and Control Plan with respect to customer complaints. Show less

• 

  Donaldson Company, Inc

  Apr 2005 - Sept 2016

  • Business development and Key Accounts Management.• Handle and Manage Regional Team across South Asia Region.• Define and implement long and short-term objectives, oversee and control business, policy implementation, and strategic direction.• Handled the responsibilities of developing business strategies to expand the client of the organization on All India / multi-national level.• Responsible for implementing and maximize product servicing and increase market share.• Responsible for achieving /maintaining business figures like volumes, market share & Net Operating Profit Margin etc. Show less • Define and implement long and short-term objectives, oversee and control business, policy implementation, and strategic direction.• Establish departmental goals with management, based on exceeding the expectations of customers through continuously improving products and services.• Handled the responsibilities of developing business strategies to expand the client of the organization on All India / multi-national level.• Responsible for implementing and maximize product servicing and increase market share.• Liaise between the customer and the client company understands the requirements of both the parties (Rate Contracts).• Established and maintained relationships at the corporate level with selected customers.• Established and implemented sales growth plan for each customer at different locations. • Responsible for providing trainings to sales management and associates as required.• Assigned the tasks of handling complex and multi-faceted programs.• Handled the responsibilities of identifying target multi-location customers India, Bangladesh, Sri Lanka, Bhutan and Nepal. • Develop sales team through training; strategic planning, mentoring and helping staff members build relationships with existing clients. • Drive efforts to maintain high levels of revenue growth by pushing up sells and promoting new products, and selling new services to existing customers. • Respond to Requests for Proposal and develop proposals, documents, charts and sales team presentations.• Audit sales meetings to ensure sales representatives deliver exceptional customer services and meet client's needs.• Oversee all compliance issues to ensure all staff members comply with policies, procedures and ethical guidelines.• Motivate new staff members and encourage efforts through the sales lifecycle, with focus on staff performance and retention.• Research and identify competitor products, services and promotions and sales strategies. Show less Designated as Senior Manager:Define and implement long and short-term objectives, oversee and control business, policy implementation, and strategic direction.• Establish departmental goals with management, based on exceeding the expectations of customers through continuously improving products and services.• Handled the responsibilities of developing business strategies to expand the client of the organization on All India / multi-national level.• Responsible for implementing and maximize product servicing and increase market share.• Liaise between the customer and the client company understands the requirements of both the parties (Rate Contracts).• Established and maintained relationships at the corporate level with selected customers.• Established and implemented sales growth plan for each customer at different locations. • Responsible for providing trainings to sales management and associates as required.• Assigned the tasks of handling complex and multi-faceted programs.• Handled the responsibilities of identifying target multi-location customers India, Bangladesh, Sri Lanka, Bhutan and Nepal. • Develop sales team through training; strategic planning, mentoring and helping staff members build relationships with existing clients. • Drive efforts to maintain high levels of revenue growth by pushing up sells and promoting new products, and selling new services to existing customers. • Respond to Requests for Proposal and develop proposals, documents, charts and sales team presentations.• Audit sales meetings to ensure sales representatives deliver exceptional customer services and meet client's needs.• Oversee all compliance issues to ensure all staff members comply with policies, procedures and ethical guidelines.• Motivate new staff members and encourage efforts through the sales lifecycle, with focus on staff performance and retention.• Research and identify competitor products, services and promotions and sales strategies. Show less Designated as Manager:• Managing Global database and Accelerated Product development for Donaldson South Asia.• Identify, Plan and execute new parts for development to generate revenue.• Provide training to the distribution and educating end users about Product range and Field Service.• Handle Price Management systems for Aftermarket. (Member of companies strategic costing and pricing plans for After-Market products). • Annual Budget preparation & MIS, collect data all location on monthly basis, collect business data from all location.• Devising Marketing strategy, Planning & their implementation.• Provide market information on competitor’s activities, Pricing & market activities. Supporting Product Development Life Cycle• Developing & managing good relationships with strategic/Key customer & retain the customer base.• Brand Promotion through advertisement in newspapers & industry specific magazines, customer meets.• Execution of marketing activities like local sales promotion campaigns, product launches etc.• Plan for Merchandizing.• Solving Customer complaint & Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction. Show less • Managing customers in areas of product information, purchase orders, logistics and sales and service policies.• Manage all aspects of order management for assigned international and domestic accounts including processing customer orders, expediting deliveries, researching and resolving customer disputes and handling customer complaints.• Find new prospects customers continuously.• Initial Negotiation of sales agreement with new potential customers.• Managing Import of traded items for Donaldson Engine After-Market products.• Co-ordination with Donaldson Inter Entities (USA, Belgium, Singapore, Italy and Australia) for procuring of traded Items (Filters).• Managing freight forwarders, Custom Clearing agents, tracking shipment and gathering necessary data (verifying duty amount for filing Bill of Entries).• Working with freight forwarders on inter-mediatory and high sea sales.• Co-ordination with Warehouse for distribution and stocking.• Stock verification in warehouse. Show less

  • Senior Manager - OEM Business, South Asia

    Aug 2015 - Sept 2016

  • Senior Manager - Aftermarket (Strategic Accounts and International Sales), South Asia

    Aug 2013 - Jul 2015

  • Senior Manager - Aftermarket Sales & Marketing, South Asia (Channel and Institutional)

    Aug 2011 - Jul 2013

  • Manager - Aftermarket Product, Pricing and Marketing Management

    Apr 2007 - Jul 2011

  • Assistant Manager - Aftermarket Customer Service and Logistics

    Apr 2005 - Mar 2007
• 

  Parker Hannifin

  Oct 2016 - now

  Product Sales Manager - Engine Mobile and Hydraulic Filtration.

   Strategic Planning- Establishing corporate strategies and budgets for achievement of top line & bottom line targets.- Projecting the monthly sales, fixing the sales targets for the sales team and corresponding revenue collection projection to the board.- Set long term business goals for the division in India. Create long term and annual sales targets by potential markets for the business platforms (Engine and Hydraulic Filtration).- Constantly monitor business development and sales activities with platform leaders to channelize market focus and goal alignment.- Strategize with global filtration divisions to channelize their respective growth plans in India.- Drive sustainable growth by following the Parker Operating Protocol of continuous monitoring of product performance and executing the strategy across core and non-core customers and products. Sales & Marketing- Running the sales and marketing operations & accountable for increasing sales growth and driving sales initiatives in order to achieve business goals.- Ensuring the attainment of the sales targets.- Identifying prospective clients, generating business from the existing clientele, thereby achieving business targets. Business Development- Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve market share metrics. - Identifying and developing new streams for revenue growth and maintaining relationships with customers to achieve repeat/ referral business. Customer Relationship Management- Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. - Attending to client’s complaints and undertaking steps for effectively resolving them. - Interacting with the customers to gather their feedback regarding the product satisfaction.  Team Management- Mentoring and training field functionaries to ensure sales and operational efficiency. Show less