Ahmed Hassan

Ahmed Hassan

Trainee

Followers of Ahmed Hassan4000 followers
location of Ahmed HassanEgypt

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  • Timeline

  • About me

    Analytics Technical Lead at VOIS

  • Education

    • Information Technology Institute

      2013 - 2014
      9 Month Diploma System Administration Under Graduate
    • El-abasya Secndary School

      2004 - 2006
      High School
    • Alexandria University

      2006 - 2011
      Bachelor of Science (BSc) Electrical, Electronics and Communications Engineering Good with 71.5% of total mark

      Activities and Societies: Communications,optical fibers,mobile cmmunications Graduation Project: Developing a simplified version of the downlink side of the LTE physical layerProject Grade: ExcellentSupervised by: Prof Essam Sourour

  • Experience

    • Alexandria Petroleum

      Jul 2009 - Aug 2009
      Trainee

      I've been trained as a Telecommunications Engineer

    • Telecom Egypt

      Jul 2010 - Aug 2010
      Trainee

      I've been trained as a Telecommunications Engineer

    • Orascom Trading

      Dec 2012 - Jan 2013
      Trainee

      I've been trained as a maintenance Engineer

    • Information Technology Institute (ITI)

      Oct 2013 - May 2014
      System Administrator

      Responsible for installation/configuration, operation,upgrading and maintenance of systems hardware andsoftware and related infrastructure.

    • Huawei Technologies

      May 2014 - Apr 2016
      Technical Support VAS Engineer

      Working as IN Engineer in NGIN ProjectResponsible for maintenance and upgrade of NTS(Number Translation Service), PPS(Pre Paid Service)and VMS(Voice Message Service)I am dealing Daily with the following technologies in my system:- SUSE Linux Operating system - Oracle Database- SIP and ISUP signaling protocols and its important messages - Veritas Cluster Manager

    • Vodafone Shared Services Egypt (VSSE)

      Apr 2016 - Jul 2017
      Enterprise Applications Support Engineer

      Second Line Enterprise Applications Support Engineer- Responsible for deployment, maintenance, upgrade and decommissioning of VDM (Vodafone Device Manager) Service. - Very good knowledge of Vmware vCenter, mysql database and RHEL6.- Troubleshooting & fixing all infrastructure issues which may affect service performance such as CPU and memory issues. - Updating technical documentation and our team’s knowledge base, and utilizing it to solve incidents and problems.- Ensure that all incidents are solved within the agreed SLA. Show less

    • Huawei Technologies

      Jul 2017 - Feb 2018
      Senior Value Added Service (VAS) Technical Support Engineer

      Responsible for all operation and delivery tasks related to Ring Back Tone (RBT) service- Hardware installation of RBT Racks- Installing service software- Integration with external interfaces like HLR and Charging nodes.- Perform acceptance test procedure for all service features- O&M the service after delivery.- Manage Suse linux OS, Oracle DB, HACS Clustering, FusionSphere Openstack.- Manage operating system configuration and file systems.- Monitor and maintain operating system,DB and application log files.- Recommend operating system updates and configuration modification.- Apply operating system and application patches as required. Show less

    • Ericsson

      Feb 2018 - Oct 2018
      Value Added Service (VAS) Operation Support Engineer

      Support Etisalat Egypt managed service VAS nodes with the below responsibilities:- Second level operations for multi-vendor services like SMSC, USSD, VSIM, ADC, VSMS, VMS, MCN, LBS, Collect Call, Call Filter, and Antispam.- Maintenance of Redhat OS and database servers like Oracle, MySQL and Sybase for different platforms.- Extract needed statistics through automated tools and create the related reports.- Monitor the service through automated health check tools to ensure early problem detection and secure all running services.- Handling both hardware and software acceptance for newly integrated nodes/services.- Troubleshooting network abnormalities and providing solutions within the agreed SLA Show less

    • _VOIS

      Nov 2018 - now

      Analytics Technical Lead - Support in Splunk integration, deployment, configuration, maintenance and upgrade.- Maintain Splunk infrastructure and ensure high availability / disaster recovery configuration.

      • Analytics Technical Lead

        Nov 2022 - now
      • Senior Systems Engineer

        Nov 2018 - Dec 2022
  • Licenses & Certifications

    • Cribl LogStream Fundamentals

      View certificate certificate
    • VMware Certified Associate - Data Center Virtualization

      VMware
      Jan 2014
    • Redhat Certified System Administrator

      Red Hat
      Dec 2016
    • SAFe Agilist Certification

      Scaled Agile, Inc.
      Dec 2022
      View certificate certificate
  • Volunteer Experience

    • Delivery Team

      Issued by Resala Charity Organization | جمعية رسالة للأعمال الخيرية
      Resala Charity Organization | جمعية رسالة للأعمال الخيريةAssociated with Ahmed Hassan