Lauren Dunlop

Lauren dunlop

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location of Lauren DunlopCalgary, Alberta, Canada
Phone number of Lauren Dunlop+91 xxxx xxxxx
Followers of Lauren Dunlop208 followers
  • Timeline

    Jan 2010 - Jun 2014

    Physiotherapy Receptionist

    The Glencoe Club
    Jun 2010 - Jul 2010

    Accreditation Assistant

    The Calgary Stampede
    Jun 2011 - Jun 2014

    Year Round Usher

    The Calgary Stampede
    Calgary, Alberta, Canada
    Dec 2012 - Jan 2014

    Sales Associate

    Atmosphere
    Jul 2013 - Aug 2013

    Camp Counselor

    YMCA Camp Chief Hector
    Nov 2013 - Jun 2014

    Lifeguard/Swim Instructor

    YMCA Calgary
    Jul 2014 - Aug 2014

    Camp Counselor

    YMCA Camp Chief Hector
    Sept 2014 - Mar 2019

    Event Staff

    University of Alberta Athletics
    Sept 2014 - Jan 2015

    Equipment Room and Time Keeper

    University of Alberta Campus Recreation
    Jan 2015 - Jun 2019

    Lifeguard/Swim Instructor

    University of Alberta Aquatics
    May 2015 - Nov 2015

    Sales Cashier

    Crowfoot Wine & Spirits
    Jun 2015 - Aug 2015

    Lifeguard/Swim Instructor

    Vecova Centre for Disability Services and Research (Vecova)
    Apr 2016 - Aug 2016

    Waitress

    The Glencoe Golf & Country Club
    Apr 2016 - Aug 2016

    Lifeguard/Swim Instructor

    YMCA Calgary
    May 2017 - Aug 2017

    Waitresss

    The Glencoe Golf & Country Club
    Jun 2018 - Apr 2019

    Waitress

    O'Byrne's Irish Pub
    Jul 2018 - Jun 2019

    Records Technician

    Government of Alberta
    Jul 2019 - Dec 2020

    Main Reception

    Aramark & TC Energy
    Current Company
    Aug 2021 - now

    Receptionist

    Government of Alberta
  • About me

    Customer Service | Administration | Human Resources

  • Education

    • Bow valley college

      2020 - 2021
      Administrative assistant certificate administration a+

      -Gained both technical and professional skills that meet dynamic business requirements.-Provided me with the skills to thrive in an office environment that is rapidly changing and growing. -Learned the fundamentals of accounting concepts and overall accounting operations including planning, controlling, budget preparation, and monitoring. -Improved my effectiveness in time management through organization, prioritization, and delegation.

    • Nait (northern alberta institute of technology)

      2016 - 2018
      Diploma human resources management/personnel administration, general

      -Spoke and presented in front of classmates and Instructors.-Adapted to a leadership role within several group projects.-Excelled in the area of management and decided to specialize in Human Resources Management.-Developed public speaking skills and improved on communication skills.

    • University of alberta

      2014 - 2016
      Bachelor of arts in recretion, sport and tourism and open studies

      -Developed the skills to write a well done, proper analytical essay.-Gained insight into what I wanted to go into for a career-Researched for several different papers and reports that I had to complete during these 2 years.

  • Experience

    • The glencoe club

      Jan 2010 - Jun 2014
      Physiotherapy receptionist

      • Scheduled appointments for members with the Physiotherapists and Doctor when they had available times to see patients.• Organized and put away current and discharged files.• Collected files for that day, which each physiotherapist would need to reflect on from previous visits or use to add a new consultation form in regard to a new injury.• Wrote up receipts for the members if they asked or needed to be billed for their previous visits.• Reorganized and cleaned the clinic so that the physiotherapists wouldn't have extra tasks to complete and would stay organized throughout their busy day. Show less

    • The calgary stampede

      Jun 2010 - Jul 2010
      Accreditation assistant

      • Provided ID and Access Cards to the volunteers, employees, security, entertainment, and anyone else who needed/paid for an access card.• Audited the ID and access cards before they were given out to their owners.• Carried out any changes that needed to be made on cards due to them not having the proper access.• Participated in staff meetings with other departments to go over deadlines and project performances.

    • The calgary stampede

      Jun 2011 - Jun 2014

      • Validated tickets for events and concerts.• Directed people to their seats and to any other amenities they needed.• Provided people with as much information as I could when asked questions.• Suggested people go talk to another usher or head usher when I could not answer their questions. • Provided ID and Access Cards to the volunteers, employees, security, entertainment, and anyone else who needed/paid for an access card.• Audited the ID and access cards before they were given out to their owners.• Carried out any changes that needed to be made on cards due to them not having the proper access.• Participated in staff meetings with other departments to go over deadlines and project performances.

      • Year Round Usher

        Sept 2010 - Jun 2014
      • Accreditation Assistant

        Jun 2011 - Jul 2011
    • Atmosphere

      Dec 2012 - Jan 2014
      Sales associate

      • Sold outdoor clothing and equipment to customers.• Explained all the information I knew about the products sold and answered any questions they had in regard to these products.• Performed transactions at the till when a customer decided on the product they wanted to buy.• Reorganized and cleaned the store when there were no customers that I could help.

    • Ymca camp chief hector

      Jul 2013 - Aug 2013
      Camp counselor

      • Acted as a stand in parent for a couple of weeks at a time for kids in my group.• Led my group to many different activities that we participated in every day.• Facilitated group trips away from camp either hiking, canoeing or horseback riding.• Provided our kids with the best experience they could have in the outdoors.• Spoke to my group about my past experiences at camp and how amazing the outdoors are.

    • Ymca calgary

      Nov 2013 - Jun 2014
      Lifeguard/swim instructor

      • Supervised the pool to make sure that patrons were portraying safe actions in and around the pool area and reduced the risk of any dangerous events occurring which may end in an injury or fatality.• Attended and provided medical assistance to any injury that occurred and called 911 if injury was severe enough.• Saved a patron and performed any medical procedures, such as CPR if needed, when someone was drowning.• Facilitated water tests and completed side tasks, which needed to be finished before the end of the day.• Instructed people of all ages how to swim at different levels. Show less

    • Ymca camp chief hector

      Jul 2014 - Aug 2014
      Camp counselor

      • Acted as a stand in parent for a couple of weeks at a time for kids in my group.• Led my group to many different activities that we participated in every day.• Facilitated group trips away from camp either hiking, canoeing or horseback riding.• Provided our kids with the best experience they could have in the outdoors.• Spoke to my group about my past experiences at camp and how amazing the outdoors are.

    • University of alberta athletics

      Sept 2014 - Mar 2019
      Event staff

      • Sold tickets and beer to customers at the varsity games.• Validated tickets for people to come watch these varsity games.• Set up the A frames and make sure everyone in the crowd is being safe while working security at games.• Operated the music and did score keeping during volleyball and basketball games• Executed my job as a goal judge or penalty box person during hockey games.

    • University of alberta campus recreation

      Sept 2014 - Jan 2015
      Equipment room and time keeper

      • Assigned equipment to hockey players in the university's recreational hockey league.• Recorded the player’s attendance for each game.• Managed the time keeping and score of all recreational hockey games.• Wrote down the penalties, goals, assists, and suspensions on the timekeeper sheet.

    • University of alberta aquatics

      Jan 2015 - Jun 2019
      Lifeguard/swim instructor

      • Supervised the pool to make sure that patrons were portraying safe actions in and around the pool area and reduced the risk of any dangerous events occurring which may end in an injury or fatality.• Attended and provided medical assistance to any injury that occurred and called 911 if injury was severe enough.• Saved a patron and performed any medical procedures, such as CPR if needed, when someone was drowning.• Facilitated water tests and completed side tasks, which needed to be finished before the end of the day.• Instructed people of all ages how to swim at different levels. Show less

    • Crowfoot wine & spirits

      May 2015 - Nov 2015
      Sales cashier

      • Sold alcoholic and non-alcoholic beverages to customers.• Explained all the information I knew about the products sold and answered any questions they had regarding these products.• Provided customers with associates who knew more about the product when I didn't have enough information to answer their questions.• Performed transactions at the till when a customer decided on the product they wanted to buy and checked ID to make sure that customers were of legal age or older.• Reorganized and cleaned the store when there were no customers that I could help. Show less

    • Vecova centre for disability services and research (vecova)

      Jun 2015 - Aug 2015
      Lifeguard/swim instructor

      • Supervised the pool to make sure that patrons were portraying safe actions in and around the pool area and reduced the risk of any dangerous events occurring which may end in an injury or fatality.• Attended and provided medical assistance to any injury that occurred and called 911 if injury was severe enough.• Saved a patron and performed any medical procedures, such as CPR if needed, when someone was drowning.• Facilitated water tests and completed side tasks, which needed to be finished before the end of the day.• Instructed people of all ages how to swim at different levels. Show less

    • The glencoe golf & country club

      Apr 2016 - Aug 2016
      Waitress

      • Served food and drinks to members and guests in the clubhouse, on the patios, and at banquets.• Provided members and guests with the best dining experience I could give them.• Handled any extra needs the members or guests needed to the best of my abilities.• Informed them that I would ask a supervisor or manager to help me out when I could no longer meet their needs.• Handled cash and debit or credit while using a POS system.

    • Ymca calgary

      Apr 2016 - Aug 2016
      Lifeguard/swim instructor

      • Supervised the pool to make sure that patrons were portraying safe actions in and around the pool area and reduced the risk of any dangerous events occurring which may end in an injury or fatality.• Attended and provided medical assistance to any injury that occurred and called 911 if injury was severe enough.• Saved a patron and performed any medical procedures, such as CPR if needed, when someone was drowning.• Facilitated water tests and completed side tasks, which needed to be finished before the end of the day.• Instructed people of all ages how to swim at different levels. Show less

    • The glencoe golf & country club

      May 2017 - Aug 2017
      Waitresss

      • Served food and drinks to members and guests in the clubhouse, on the patios, and at banquets.• Provided members and guests with the best dining experience I could give them.• Handled any extra needs the members or guests needed to the best of my abilities.• Informed them that I would ask a supervisor or manager to help me out when I could no longer meet their needs.• Handled cash and debit or credit while using a POS system.

    • O'byrne's irish pub

      Jun 2018 - Apr 2019
      Waitress

      • Served food and drinks to customers.• Provided customers with the most authentic Irish Pub experience I could give them.• Handled any extra needs the customers needed to the best of my abilities.• Informed them that I would ask a supervisor or manager to help me out when I could no longer meet their needs.• Handled cash and debit or credit while using a POS system.

    • Government of alberta

      Jul 2018 - Jun 2019
      Records technician

      • Transferred paper files into electronic files.• Collected data from files to put it into a special online program specific for my unit.• Increased my knowledge of Microsoft Excel.• Screened projects and organizations to make sure the information/files we had on have on hand are valid and up to date.

    • Aramark & tc energy

      Jul 2019 - Dec 2020
      Main reception

      • Organized and assisted with room bookings and set-ups for employees.• Facilitated the sign in process for guests and coordinated the pick-up process with their TC Energy Contacts.• Increased my knowledge of the SAP program while working both main reception and executive reception.• Logged statistics for daily inquiries and room bookings and transferred them into an excel spreadsheet.• Answered questions and directed the public to where they needed to go.

    • Government of alberta

      Aug 2021 - now
      Receptionist
  • Licenses & Certifications

    • Proserve

      Alberta gaming and liquor commission
      Dec 2019
    • Non-gdl drivers licence

      Government of alberta
      May 2016
    • Standard first aid, cpr and aed

      St johns ambulance
      Sept 2019
  • Volunteer Experience

    • Sweet Shop Helper

      Issued by Festival Of Trees on Dec 2017
      Festival Of TreesAssociated with Lauren Dunlop
    • Bowness High School Band Set Up

      Issued by Calgary Board of Education on Mar 2011
      Calgary Board of EducationAssociated with Lauren Dunlop
    • Silver Springs Elementary School Library and Classroom Help

      Issued by Calgary Board of Education on Oct 2010
      Calgary Board of EducationAssociated with Lauren Dunlop
    • Montgomery Jr. High School Open House Piano Player

      Issued by Calgary Board of Education on Mar 2010
      Calgary Board of EducationAssociated with Lauren Dunlop
    • Helper

      Issued by University of Alberta Steadward Centre - Going the Distance Fundraiser on Mar 2017
      University of Alberta Steadward Centre - Going the Distance FundraiserAssociated with Lauren Dunlop
    • Soccer Game Coordinator

      Issued by University of Alberta on Sept 2014
      University of AlbertaAssociated with Lauren Dunlop
    • Swimming Coach

      Issued by University of Alberta Steadward Centre - Para Swimming on May 2018
      University of Alberta Steadward Centre - Para SwimmingAssociated with Lauren Dunlop