Timbyen Dala

Experience

• 

  NetPlusDotCom

  Jul 2017 - Sept 2017

  Business Analyst

  - Conducted comprehensive requirements analysis for the Mastercard Debit on Delivery Application.- Identified key functionalities and specifications, ensuring alignment with business objectives.

• 

  ZIRCON MARINE LIMITED

  Oct 2017 - Dec 2019

  Business Development/Customer Relationship Officer

  - Provided platform recruitment support, including sourcing, screening, interviewing, and hiring candidates for both technical and non-technical positions.- Secured new accounts and grew business with selected companies for 9 consecutive months, by creating an effective business plan facilitating 23% growth in sales volume

• 

  Children's International School

  Jan 2020 - Jul 2021

  - Supervised the School Office team, ensuring smooth day-to-day operations.- Ensured accurate information upload on the SIMS app. - Provided prompt and effective support, to parents, staff, and students, resulting in a 95% satisfaction rate.- Answered general incoming calls and attended to requests promptly.

  • School Office Team Lead

    Jan 2021 - Jul 2021

  • Administrative Officer

    Jan 2020 - Dec 2020
• 

  Children’s International School

  Jul 2021 - now

  Human Resources Generalist

  - Develop and implement HR strategies aligned with the overall business strategy.- Manage the end-to-end recruitment and selection process, including job postings, resume screening, and interviews.- Enhance the quality of hires, resulting in a 20% reduction in turnover within the first six months.