Experience

• 

  Modern power system (mps)

  Oct 2003 - Jan 2005

  Technical support engineer

  Working as Technical Support Engineer and Oracle developer:1. Develop Traffic License data certificate application.2. Support and solve database and applications problems in traffic units. 3. Oracle Data Base Administrator.4. Oracle database and developer installation. Projects History:1. Traffic License data certificate ("برنامج استخراج شهادة بيانات المرور المؤمنة")Other Activates1. Hardware Maintenance.2. Windows Administration.3. Computers Maintenance. 4. Networks Maintenance.5. Software Installation.6. Troubleshooting. Show less

• 

  Futech egypt

  Feb 2005 - Jul 2010

  Working as a MAXIMO Software Engineering Manager, in the Professional Services Department: The Software Engineering Manager is responsible for planning, controlling & supervising all the activities of systems analysis, S/W implementation, and S/W development, System testing, training & commercializing the product.1. Prepare marketing analysis and designing of system components to meet the stated needs.2. Working with Marketing on the feasibility and workability of a conceptual design by taking high-level technical specifications.3. Drawing up detailed design documentation including charts and diagrams that indicate the various components involved.4. Preparing instructions for Software & IT Engineers implementation.5. Designing monitoring and performance measurement processes.6. Develop an understanding of practicum.7. Complete the relevant internal administrative documentation in a timely manner.8. Develop a rigid system for software applications upgrade exercises.9. Play an important role in devising databases to suit large data acquisition, storage and retrieval requirements. Designers must develop database solutions that satisfy client need for high-speed access, multiple views of the same information, accuracy and security, and the sharing of information between systems.10. Specialize in systems investigation and research for the on-going development of software applications.11. Control the Installation & Management of server networking operating system & relational database management system.12. Supervises the support in client workstation application installation. Show less Working as a MAXIMO Technical Consultant and Implementation Team Leader, in the Professional Services Department: 1. Developing and customizing reports of MAXIMO as per clients’ defined requirements.2. Customizing and configuring MAXIMO application screens & DB.3. Deploying MAXIMO Workflow cycles.4. MAXIMO Application installation, DB administration and package upgrading.5. Train, manage and supervise MAXIMO implementation team members in :-• Report development and customizations.• Application customization and configurations.• Workflow deployment.6. Preparing and conducting client training courses in: • How to Build Reports for MAXIMO using Actuate.• Administration of Actuate Reports.• MAXIMO administration.• Using MAXIMO Workflow designer.7. Support clients on MAXIMO Package including:-• Working with MAXIMO.• MAXIMO Administrator.• Actuate report writer.• MAXIMO Workflow Designer. 8. Site Support as Technical Consultant for MAXIMO system engineers.9. Database Administration Activity (Installation, Configuration, Backup and Restore) for Oracle, DB2 and MS SQL Server.10. Network Administration Activity. Show less Working as a MAXIMO system Engineer, in the Professional Services Department: 1. Customizing the default reports of MAXIMO as per clients’ defined requisitions.2. Developing new reports with Actuate e.Reprot designer professional Tool (Actuate versions 5 & 7) as per clients’ defined requisitions.3. Train FuTech staff on the Actuate e.Reproting tool.4. Manage and supervise new report writers staff.5. FuTech -Actuate report writer, technical support and trouble shooting.6. Preparing and conducting training courses for the customer in: • How to Build Reports for MAXIMO with Actuate.• Administration of Actuate Reports.7. MAXIMO Application & DB installations and upgrading.8. Support System configuration and customization based on defined specification. • Working with MAXIMO.• MAXIMO Administrator. • MAXIMO Work Flow Designer. 9. Site Support Engineer.10. Database Administration Activity (Installation, Configuration, Backup and Restore) for Oracle, DB2 and MS SQL Server.11. Network Administration Activity. Show less

  • Software Engineering Manager

    Feb 2010 - Jul 2010

  • Technical Consultant and Implementation Team Leader

    Jun 2008 - Jan 2010

  • System Engineer

    Feb 2005 - May 2008
• 

  Nlsupervision

  Sept 2010 - Oct 2013

  Maximo business and technical consultant

  Working as a MAXIMO Business and Technical Consultant, in the Technical Department, Assisting on Managing Maximo implementation projects, reasonable for Design & implement Maximo installation, Setup, configuration, integration, application screen customization and function modification , Upgrade, Data Base configuration, Data verification and Loading, enhance Maximo system performance, Application Support and Troubleshoot, Work Flow designer, Report Designer, Conduct product training for customers. Show less

• 

  Futech systems | the future for systems technology

  Nov 2013 - May 2017

  Professional services solution manager

  Working as a Professional Services Solution Manager, in the Professional Services Department, assisting the Professional Services development function in strategic systems analysis and design programming plan, control, monitor the plans to enable the development of high level applications.Responsibilities: 1. Responsible for the effective management and control of multiple complex development projects.2. Work with the sales organization to promote and develop FuTech Systems professional services business.3. Running a Professional Services business – Development unit on a regional basis.4. Professional Services Overall P&L responsibility from inception to completion of developments. 5. Communicates with clients on strategic business analysis level.6. Manage technical and administrative issue to lower level.7. Complete the relevant internal development documentation in a timely manner. Duties:1. Writes Project Development Progress and technical reports.2. Handle the Presales activities when required by Professional Services Director.3. Responsible for handing software tractability, enhancement, configuration and customization application backup.4. Enhance FuTech Systems client’s relationships.5. Assist Professional Services Project Managers in more advanced roles.6. Assist in project invoices collection activities.7. Promote a professional image of FuTech Systems and the Professional Services function at all times.8. Submit a Weekly Progress Report to the Professional Services Manager. Show less

• 

  Free lancer

  Jun 2017 - now

  Maximo business and technical consultant
• 

  Flsmidth

  Jun 2017 - now

  Maximo business and technical consultant

  Working as MAXIMO Business and Technical Consultant, in the Business Performance Department, Assisting on Managing Maximo implementation projects, reasonable for Design & implement Maximo installation, Setup, configuration, integration, application screen customization and function modification , Upgrade, Data Base configuration, Data verification and Loading, enhance Maximo system performance, Application Support and Troubleshoot, Work Flow designer, Report Designer, Conduct product training for customers. Show less