Experience

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  Jamestown estates, sizeler real estate (bought out by morguard)

  Mar 2003 - Aug 2004

  Leasing agent

  • Toured prospects, qualified applicants, completed move-ins, and prepared leases, weekly reports, market surveys.• Key Achievement: Increased occupancy from 90% - 98% in 3 months and maintained average renewal rate of 60%.

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  The finger companies

  Aug 2004 - Jun 2008

  • Supervised a staff of 13 (5 office & 8 maintenance). Responsible for hiring, timekeeping, performance reports, and mentoring.• Managed and oversaw the property expansion of an additional 224 units while maintaining existing 80%-90% occupied property (388 units). Chaired meetings regarding progress of construction. Coordinated communication between lead construction on-site, local corporate office, and remote asset manager.• Oversaw and managed the close-out process and issuance of occupancy permit by inspector of newly constructed units. Managed the process that transitioned the newly built units to current available leasing inventory.• Prepared multi-million dollar annual budget for two-phase property, including extensive capital improvement projects for presentation to the regional asset manager. Prepared first budget for newly constructed property based on actuals from existing property. • Maintained average renewal rate of 60% during highly competitive growing Houston market.• Marketed to local corporations and locators, implemented a preferred employer program based upon current resident data. • Oversaw, managed, and planned quarterly resident activities to encourage retention and referrals.• Key Achievement: Twice recognized for largest increase in income (quarterly) out of 28 properties portfolio-wide with Finger Companies. Show less • Quality Assurance for units at move out and reconditioning. Inspected for damages, coordinated turn-around schedule with maintenance and contractors. Inspected during reconditioning process to ensure quality. • Assisted during new property construction with logistics, attended regular leadership meetings, and maintained records of prospective tenants. • Received emergency management plan to prepare property for Hurricane Rita (2005). Adjusted plan to ensure production materials from construction site were secured. Secured paper files, ensured the transition of backup of digital data to remote site, and unit key access remained intact in preparation for post storm recovery. Additionally, disseminated emergency management information to all tenants in efforts to ensure client safety. Property was secured during the storm with minimal damage and all clients were marked safe.• Collected over $450k in monthly rent and fees. Tracked debt recovery in client management software program. • Maintained low delinquency rate through implementing “last call” procedures.• Key Achievement: Collected over $40K in debts for corporation. Show less

  • Property Manager

    May 2006 - Jun 2008

  • Assistant Property Manager

    May 2005 - May 2006

  • Leasing Agent

    Aug 2004 - May 2005
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  Morguard revenue properties

  Sept 2008 - Aug 2011

  Property manager

  Oversaw operation of 675 unit property, supervised staff of 12 (6 office & 6 maintenance). Responsible for marketing, leasing, budgeting, maintenance and capital improvements. Supervised multiple projects including interior/exterior renovations, waste management program, and grease abatement program.• Supervised staff of 12 (6 office, 6 maintenance). Responsible for hiring, timekeeping, performance reports, and mentoring.• Created annual operational budget for regular maintenance, turn cost, advertising and office expenses. Created capital expenditures budget that included project schedule, statements of work, cost estimations, and proposals from alternate vendors. Presented, justified and gained approval for annual budget. • Reviewed, validated, and processed invoices submitted by contractors.• Drafted statements of work (SOW) for contracts. Used cost estimation techniques to ensure overall best value (cost, schedule, performance) from our contractors. Generated request for proposal (RFP) and submitted via email. Received proposals via sealed bid by date stated in RFP.• Streamlined leasing lifecycle process in order to reduce vacancy and increase revenue. • Walked property daily to ensure quality assurance; as well as, to determine ways which to improve and maintain property appearance, security, and compliance.• Inspected all units during turnover status to ensure quality, compliance with regulations and code, and to maintain schedule.• Coordinated with sister properties to promote incentives, reduced specials to ensure maximum occupancy.• Planned, coordinated and budgeted for quarterly resident events in order to foster client relationships and reduce occupancy turnover.• Key Achievement: Team focused recognition quick response to eliminate potential kitchen fire. Significant increase in revenue by converting units to corporate apartments to support BP influx during Deep Water Horizon. Show less

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  Mobile bay area apartment association (mbaaa)

  Sept 2008 - Aug 2011

  Board member

  Served as Manager Member representing the apartment communities 2008. In 2009 served as 2nd Vice President coordinating CAM class for interested parties. Produced in-house style class for participants therefore reducing cost to students and association. In 2010 and 2011 served as President of the MBAAA and representative to the Alabama Apartment Association (AAA). Promoted philanthropy, increased new membership of apartment communities and vendors, and participated in local chamber activities.

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  Shannon matson - self made

  Jan 2014 - May 2021

  Program manager

  • Lead various fitness programs in multiple studios, clubs and corporate offices.• Interfaced with variety fo clients, people, managers, owners. • Maintained hours, attendance and submitted invoices for payment. • Maintained instructor files for insurances, CPR certifications, contracts, liabilities, & waivers• Updated Studio BE website regarding events, employee biographies, trainings.• Maintained owners schedule, vacation request.

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  United states department of defense

  May 2021 - Jul 2022

  International program manager

  • Connected multiple partner nation points of contact to various groups within command during Haiti earthquake Humanitarian Assistance Disaster Relief to ensure information sharing across appropriate channels. Connected Caribbean Disaster Emergency Management Agency with command Haiti Intelligence Fusion Center. Received Joint Civilian Service Achievement Award.• Executed activities that support partner nation information sharing conference and relationship development activities to include Central American and Caribbean partners. Prepared PowerPoint briefings, charts, documents, and talking points for division senior military leadership for multiple and coordinated supporting analyst, conference room, reservation and zoom link access. Drafted after action reports and ghost e-mails.• Assisted in coordinating information sharing between partner nations on critical humanitarian assistance/disaster relief crisis situations.• Assisted in preparation of PowerPoint briefings, charts and documents for the Division Chief, and General officer/flag officer on various countries visits and key leadership engagements.• Supported bilateral information exchanges to include invitations, coordination with various internal and external participants, defining topics of discussion, collaboration on information papers or assessments, post-event lessons learned and subsequent follow up tasks. Show less

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  Boeing

  Jun 2022 - Mar 2023

  Facilities project manager

  Associate project manager tasked with planning, coordinating, executing, and closing projects for the small works team. Evaluates customer requests for complex projects, such as construction, rearrangements, moves, and asset acquisition. Reconciled invoices for payment processing. Reviewed archived purchase orders and recovered $70k in funds for facilities budget. Supported project managers in close out process by executing in-house processes to ensure accurate records and financial closure.

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  United states department of defense

  Mar 2023 - now

  Project manager