Experience

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  Zain jordan

  Jun 2013 - Aug 2013

  Engineering trainee
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  Utilnet

  Sept 2013 - Dec 2013

  Telecom applications engineer - network

  • Designed Telecom Networks Outside-Plants (OSP) and Applied Data Migration methods over GIS – based Telecom Applications.• Telecom Inside-Plants (ISP) Data Migration, including telecom equipment modeling, data specifications extraction and ISP/OSP connections deployment. Provided telephone support and solved customer complaints.

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  Cisco

  Jan 2014 - Apr 2015

  Senior technical support engineer

  • Handled Cisco customer’s systems problems reaching out to every Component of the Communication not limited to (cucm, uccx, cuc ,imp,expressway, gateways, cubes, switches , routers, firewalls)• Configured, troubleshoot, analyzed and reviewed traces for complex IPT networks ranging from SMB size to large international enterprises size. The focus is mainly on break/fix engineering.

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  Jordan business systems -jbs-

  Apr 2015 - Nov 2021

  Senior technical consultant

  • Managed accounts increasing revenues by 55%• Brought multiple new clients and existing clients opportunities• Lead projects for more than 1million $USD in budget for the whole cycle, technically and managerially from initiation until closure• Provided consultation, design advisory, configuration and solved over 4,000+ of complicated technical issues.• Performed support for the network team as an escalation support lead.• Translated client business needs into technology specifications.• Lead 60+ projects technically (technical team lead) and managed team resources to meet deadlines. Show less

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  Gbm

  Nov 2021 - Jun 2023

  Digital infrastructure solutions consultant

  • Managed Banking Sector accounts end to end solutions.• Designed, managed and lead sale for any activity within the account with GBM.• Lead projects for more than 5 million $USD in budget for from Presales/Sales perspective• Brought 6 New OEM vendors to accounts with profit margin 30%+• Closed 122% of the target quota with acceleration, and Achieved the HPC (Hundred-person club) award for achieving Inflow, revenue, profit and PS.

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  Riverbed technology

  Jun 2023 - Nov 2024

  Regional sales manager
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  Linkshadow

  Nov 2024 - now

  Solutions consultant