Jen Kuhn

Experience

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  St. Francis Academy

  Jan 1997 - Jan 2001

  Director of Experiential Education

  Youth Lodge: responsible for design, marketing and supervision of Lodge program. Coordinated, facilitated and marketed ropes course programs on the 180-acre facility. Scheduled and supervised lodge staff. Generated grant funds, in conjunction with Benedictine College.National Director of Victim-Offender Mediation Program: designed, implemented and supervised national programs in Texas, Ohio and California.. Created and facilitated community education programs to the aims of restorative justice and child advocacy. Provided all national Victim-Offender Mediation training and community education. Mediated high profile cases. Assisted with grant writing and funding efforts.Group Facilitator: Designed and facilitated experiential programs for Juvenile Detention, Rehabilitation Centers and inner city schools. Groups addressed: conflict resolution, communication, violence prevention, empathy, victim awareness, leadership, diversity awareness, pro-social and team building skills using the experiential approach. Show less

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  Generations Gold

  Sept 2003 - Mar 2005

  Account Executive

  Maintained and managed existing client relationships, while generating new business for this bank and credit union marketing firm. Facilitated product training, managed marketing campaigns, and hosted kick-off events for clients throughout the United States.

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  ServiStar Consulting, Inc.

  Mar 2004 - Dec 2020

  CEO

  Partnering with Credit Unions to help develop and maintain a sales and service culture. My experience ranges from keynote speaking, process implementation, staff training, management training and development and working with key executives to identify small wins and opportunities for growth for both the Credit Union and individuals.Working with clients nationwide and in Canada, helping to introduce and implement change initiatives through effective training classes and coaching efforts.Design, development and delivery of a wide range of participant centered training programs to include participant workbooks and customized material to meet current needs. Relationship management and needs based solution cross selling with all clients. Provide on-going feedback for the transfer of training skills to the workplace to executives, managers and employees. Show less

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  The Experience Factor

  Jan 2009 - Aug 2014

  Co-Founder

  Helped companies and managers create a positive work experience for employees through positive and consistent coaching methods. By enhancing and capitalizing on the employee experience, companies, in turn, enhanced and created amazing customer experiences.

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  The Experience Effect

  Jun 2014 - Dec 2019

  Founder

  Our ultimate goal is to help our clients bring their mission statement to life. Our job is to transform mission statements into behaviors that customers and employees experience every day! We believe that The Experience Always Matters. We conduct on-site needs analysis for clients of all sizes to target coaching, employee engagement and development opportunities. This lets us customize an approach that will work for you. We help your managers strengthen their coaching skills, create a more engaged workforce, and breathe life back into your culture! Whether you need a one-day workshop or an all-out partnership, we are dedicated to your success. Let's connect and get this party started! Show less

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  The Pivotal Link

  Jan 2021 - now

  Chief Executive Officer

  At The Pivotal Link, we aim to give our clients an advantage at work, at home, and in life. We provide consulting and training services to credit unions, businesses, social services, and schools. We do this through our expertise in employee experience/engagement, learning and development, financial literacy, emotional intelligence, and leadership development. Please check us out and take our quizzes at www.thepivotallink.com Let's connect!