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Akshay Sachdev

Akshay Sachdev

Brand Connector

Followers of Akshay Sachdev1000 followers
location of Akshay SachdevToronto, Ontario, Canada

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  • Timeline

  • About me

    Revolutionizing Meetings & Events with technology

  • Education

    • Krishna Engineering College

      2009 - 2013
      Bachelor of Technology (B.Tech.) Electrical, Electronics and Communications Engineering

      Graduation School gave me an amazing exposure and abundant opportunities to grow and get a better clarity on my goals.• I competed in various events starting from the very first month, be it sports or other extra curricular activities and excelled. • I started a group with three fellow students, building websites and setting up pages using HTML/CSS and other web development languages.• Got opportunity to pursue my internship with organizations like, Airports Authority of India… Show more Graduation School gave me an amazing exposure and abundant opportunities to grow and get a better clarity on my goals.• I competed in various events starting from the very first month, be it sports or other extra curricular activities and excelled. • I started a group with three fellow students, building websites and setting up pages using HTML/CSS and other web development languages.• Got opportunity to pursue my internship with organizations like, Airports Authority of India (AAI), Defense Research and Development Organization (DRDO) and Marketing & Promotions in Leo Burnett. Show less

    • Air Force Golden Jubilee Institute

      2004 - 2009

  • Experience

    • Leo Burnett

      Mar 2013 - Aug 2013
      Brand Connector

      Marketing brands like Marlboro, Red Bull etc.Checking stock availability at Clubs, Restaurants, Hotels etc.

    • Cvent

      Jan 2014 - May 2017

      - Perform initial on-boarding of accounts with enterprise-level customers, ensuring strong adoption and ongoing engagement.- Building, demonstrating and customized selling of outstanding websites built on Cvent event platform to the meetings & events industry big-wigs.- Established and implemented web design sales program to offer professional website designing services.- Execute a comprehensive engagement and communications strategy that proactively maintains high customer satisfaction.. - Provide expert customer insight to product management, marketing and sales on what innovation and continuous improvement is needed in the user experience.- Provide product and advanced HTML/CSS training to our customer base and internal training to new employees. Show less

      • Senior Product Consultant

        Jan 2016 - May 2017

      • Product Consultant

        Jan 2014 - Jan 2016

    • American Express Global Business Travel

      May 2017 - Feb 2021

      - Delivered and lead meetings technology for over 15 Virtual & Hybrid events so far. Utilized skillset to understand the best technology solution to offer flawless invitee experience in a virtual setup.- Overseeing a team of 12 Digital Designers delivering flawless event website, mobile apps and virtual solutions.- Increased productivity by over 25% through multiple process improvements.- Maintained a high customer satisfaction score of 9.6 on a 10 point scale for the team for two consecutive years.- Spearheaded the project to build client facing Digital Gallery to showcase at least 40 top performing themes & templates.- Oversaw success of 2000+ event websites & mobile app projects.- Drove revenue by over 30% and an increased YOY volume by 40%.- Vetted and identified top technology tools available to offer competitive, cost effective solution for the success of the business. Show less - Consulted on overall technology strategy with internal Meetings Technology team to support long-term goals of the account. - Redesigned existing processes, streamlined techniques and achieved efficiency by over 20%.- Perform regular review and update of workflow custom fields, questions and settings.- Created Excel VBA reporting templates, achieving an 80% reduction in the preparation time of daily/weekly reports.- Execute user account setups, assignment of permissions, account resets, and account deactivation.- Develop and maintain self-help tools (Playbook, FAQ, checklist, SOP's, Support Articles etc.)- Supported over 200 Salesforce cases per month and offered bespoke solutions to internal stakeholders. Show less

      • Digital Services Manager

        Aug 2018 - Feb 2021

      • Business Systems Analyst

        May 2017 - Aug 2018

    • YPO

      Apr 2021 - now

      • Senior Manager, Technology Services

        Sept 2023 - now

      • Event Platform Manager

        Apr 2021 - Sept 2023

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Akshay Sachdev
      Impact Award Q3 - 2020 American Express Global Business Travel Sep 2020
    • Awarded to Akshay Sachdev
      Pacesetters American Express Global Business Travel Feb 2020 Awarded Pacesetter 2020 winning a trip to Miami, FL, United States. The award was in recognition for the success of the Digital Services team in the year 2019.
    • Awarded to Akshay Sachdev
      Transformation Award American Express Meetings & Events Nov 2017 For an individual who has taken the lead in driving changes and adding new ideas to enhancing the business and developing efficient skills.
    • Awarded to Akshay Sachdev
      Impact Award American Express Global Business Travel Sep 2017 Got the Q3 2017 Impact Award for breakthrough ideas in automating Microstrategy report process at AMEX GBT.
    • Awarded to Akshay Sachdev
      Best Team Cvent India May 2015 I was awarded with the Best Team for a month, for a team of six. The award was based on various metrics.
    • Awarded to Akshay Sachdev
      Best Trainee Cvent India Apr 2014 I was awarded with the Best Trainee award after an exhaustive 4 months' training, understanding the Cvent software. The award was based on my overall performance which included a presentation to the senior management.

  • Volunteer Experience

    • General Member

      Issued by Gen AI Global on May 2025
      Gen AI GlobalAssociated with Akshay Sachdev

    • Volunteer

      Issued by National Service Scheme on Jan 2012
      National Service SchemeAssociated with Akshay Sachdev