Jeena Joseph

Experience

• 

  HP

  Dec 2004 - Jun 2006

  Technical Support Engineer

  HP Product Support (HP Laserjet and Deskjet Printer Support)

• 

  NeST Technologies

  Aug 2006 - Aug 2008

  Test Engineer

  An individual contributor to the semi conductor domains softwares including • Test script preparation, Test script execution, Defect Tracking.• Test Report generation and Test Closure Memo Preparation.• Training the new joiners in the team.• Performance monitoring and report generation on daily basis.

• 

  Accenture

  Aug 2008 - Mar 2010

  Software Engineer

  • Effort Estimation, Test Planning• Test Case Creation, Test Execution, Functional Testing, Defect Logging ,Regression Testing, Test Reporting• Interaction with Client via Status call & Email communications• Configuration Management by maintaining documents and trackers in IBM Rational Clear Case• Onsite communication and Offshore coordination• Worked in Agile testing environment• Handling and mentoring a team of 4 Test Engineers

• 

  Mphasis

  Apr 2010 - Jan 2010

  Senior Software Engineer

  • Test Case preparation and Test execution• Defect tracking and defect management.• Test Report generation after each phase of testing.

• 

  Infosys Limited

  Nov 2010 - Mar 2013

  Technical Test Lead

  Project- Yahoo! Domain MatchResponsibilities:• Managed the overall quality and release tasks for Domain Match.• Backend testing of feed processing system for media feeds• Testing of Yahoo! Ad-Listings back-end system for processing.• Handled communications and negotiations with internal and external stakeholders on releases and delivery timeframes.• Test plan, Test Estimate preparation, Task allocation, Test Case Preparation, test execution, Regression Testing, Defect Reporting and Tracking, Supporting team, Sending Status Report, Stage Testing, Support production launch.. Automating the test cases using Perl scripting after each sprint cycle using yahoo owned and developed test framework.• Sign off and other release activities.• Defect tracking and defect management using Bugzilla.• Test Report generation after each phase of testing.• Mentoring the new joiners in the team. Taking session for new joiners and helping them to catch up with the project activities.• Worked in Agile testing environment.• Released multiple versions and coordinated releases with multiple geographically distributed engineering, qe, product management and support teams. • Single point of contact for all QE activities for a $500 million product line. • Mentored team members.Tools Used : Bugzilla, SVN, Yahoo Test manager, Yahoo Perf Tool, Yahoo owned automation framework in UNIX using Perl scripting for test case automation. Visa mindre

• 

  Etisalat

  Sept 2013 - Dec 2016

  Senior QA Specialist Testing

  Position: Senior Specialist QAProject: Emirates Telecom Corporation - Etisalat.Summary of Responsibilities:• Worked on CRM(CBCM), Charging system, Customer order management.• Knowledge in various operator networks. Worked on charging systems.• Unix Shell Scripting on various environment management. Automated web logic deployment activities using UNIX shell scripting.• Created and Monitored batch jobs through automated shell scripts.• Performing message/data usage testing via SIGOS tool for telecom giant Etisalat (company with 11.4 million subscribers in UAE) in a heterogeneous environment.• Experienced in SIGOS which is a Worldwide Testing Platform for 2G, 3G, LTE and CDMA accessing over 780 mobile networks in more than 200 countries• Mobile App Testing.• Plan Preparation, Test Cases Preparation, test execution, allocation tasks to team members.• Defect Reporting and Tracking, Sending Status Report.• Test Report generation after each phase of testing.• Good exposure in SQL. Visa mindre

• 

  Accenture Nordics

  Dec 2018 - now

  Test Strategist and Lead with Ecommerce B2B Platforms.

  • Quality Engineering Associate Manager

    Dec 2021 - now

  • Test Engineering Specialist

    Dec 2018 - Dec 2021