Experience

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  Tata consultancy services

  Jun 2006 - Aug 2010

  Project Description: RBC Dexia Investor Services is a joint venture equally owned by Royal Bank of Canada and Dexia – the first of its kind in the institutional investor services market.Worked on Trade Settlements and involved in executing client and depository SWIFT instructionsResponsibilities: • Documentation of URS, Traceability Matrix, AS-IS and TO-BE.• Change request management, planning and conflict resolution.• Gap & Impact analysis using Best Practices of Industry.• Process Mapping and Process Modeling using MS – Visio. Show less Project Description: The project involved implementation of Security Processing system from trade execution through confirmation, settlement, accounting and portfolio management along with Corporate Actions at RABO Bank, Netherlands.Responsibilities: • Conducted UAT & JAD sessions for end users for launch of new marketing initiatives.• Gather efforts from teams and finalize requirements• Map business process with UML diagrams and system diagrams• Develop and specify functional requirements and non-technical specifications. Show less Revamping and migration of the existing portal to meet client’s objective to support its growth in online adoption and utilization and a substantial upgrade in customer experience and lower total cost of ownership of its web / mobile platform.Responsibilities:• Change request management, enhancement, planning and conflict resolution.• Analysing current system and write technical report specification• Conducted user training sessions for stakeholders and target customers for e-commerce portals• Involved in design and development of new change requests and provide error-free delivery to the client. Show less

  • Business Analyst

    Oct 2008 - Aug 2010

  • Business Analyst

    Dec 2007 - Oct 2008

  • Business Analyst

    Mar 2007 - Dec 2007

  • Business Analyst

    Aug 2006 - Mar 2007

  • Trainee

    Jun 2006 - Aug 2006
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  Abn amro bank n.v.

  Aug 2010 - Oct 2010

  Business analyst

  ABN AMRO Bank will implement TCS BaNCS Product as a replacement for the Brokerage, Clearing and CustodyWorked on Trade Settlements and involved in executing client and depository SWIFT instructions.Responsibilities:• Analysis and complete understanding of the client business and gather the gaps effectively.• Delivering LIVE Demos of the TCS software solution to the business users.• Collecting requirements from the business specialists and documenting the requirements in the Business requirement specification document.• Liaise with developers, project management officers, and project community to suggest solutions. Show less

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  Bnp paribas

  Oct 2010 - Apr 2014

  Business analyst

  BNP Paribas Securities Services is looking for a solution to handle their local Custody and Clearing operations in US as well as to replace BBH as a sub custodian.Worked on Trade Settlements and involved in executing client and depository SWIFT instructions from various BNP clients and sub-custodian(BBH) or depository(DTCC) placed in US. Apart from DTCC(Local) Depository, BNP clients trade with global depositories as well.Responsibilities:• Worked at client location for short duration to gather and document requirements from clients for any new changes or modification for existing system.• Demos to client, senior management and stakeholders.• Co-ordination between on-site and off-shore team for knowledge transition and comprehending client requirements• Facilitate workshops to capture, document and gain consensus on business requirements and priority. Show less

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  Commonwealth bank

  Apr 2014 - Sept 2015

  Business analyst

  Core Banking Modernisation (CBM) project - one of the biggest transformation project in the banking industry in AustraliaWorked on Projects - Multi Currency on Core(MCC) and Institutional Lending Transform(ILT)- MCC project which involved initiation of foreign currency account with responsibility of analysing business requirements and providing high quality solutions to enhance usability. - ILT Project involved in enhancement of Master Contracts , Loans for Institutional Lending and Commercial Lending products.All the front end channels(CommSee, CommBiz, NetBank) are integrated with SAP at the back end through middleware XML(IFW/EP) services.Responsibilities:• Implemented Agile, SCRUM methodologies• Documentation of Functional Specification and Test Cases.• Organised Business and Developer walkthroughs for the solution to be designed.• Planned bi –weekly sprints and co-ordinate regular standup meetings. • Involved in managing Epics and its underlying User stories.• Functionally Knowledge for Commercial Lending, Institutional Lending, Pricing and Master Contracts. Show less

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  Bt financial group

  Sept 2015 - Jan 2016

  Senior business analyst

  BT Financial Group is one of Australia’s leading wealth management organizations. Worked in BT Panorama program. - BT Direct is an extension to the ongoing Panorama programme for clients/investors who are not in an advised relationship.Job Responsibilities: Implemented Agile, SCRUM methodologies Gathering requirements from Product Owner and updating User Stories. Attending Daily Scrum, Sprint Planning(Sprint Backlog) and Sprint Retrospective periodically. Maintaining Sprint Board and updating User Stories as per discussion with the team in Rally Tool. Elaborating User Stories alongwith Acceptance Criteria in Holocentric Tool. Providing Walkthrough to the Developers and Testers for the current sprint plan. Conduct regression and user acceptance testing for the new system release. Liasing with offshore team for development and testing of current functionality. Show less

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  Commonwealth bank

  Jul 2016 - Dec 2020

  Senior business analyst

  Banking and Institutional Banking (BIB) is responsible for providing end-to-end technology solutions for Business &Private Bank and Institutional Lending. I have been part of the Complex Products Platform in the ES platform model and been primarily responsible for the technology supporting DIS products: Commonwealth Private Bank Account, Farm Management Deposit, Cheque Account Bearing and Not Bearing Interest, Overdraft Cheque Account, Premium Business Account, Society Cheque Account, Business Transaction Account, Department of Finance Account, Solicitor Statutory Trusts, AUD Nostro, Business, Retail and Vostro Foreign Currency, Business Online Saver, Capital Growth Account.I have been supporting all of the below portfolios in this period• Facilitating all technology related changes for deposits and international(DIS) products, • Strategic Billing and Pricing Program.• BTA Refresh Program• Business Online SaverWorking on a Fee Remediation Program which has been setup to analyse, remediate and resolve issues associated with incorrect fee charging. The project objective is to conduct • Systemised review of all in-scope deposit and transaction fee charging and fee refund processes to identify where fees have been charged for non-billable events,• Root cause identification and implementation of system/process fixes to stop recurrence, • Fee refund processes for erroneously charged fees, • Co-ordinated supporting Comms and relevant risk/ audit support.  Implemented Agile Methodologies. Gathering requirements from Product Owner and updating User Stories. Attending Daily Scrum, Sprint Planning(Sprint Backlog), Sprint Reviews and Sprint Retrospective periodically. Maintaining Sprint Board and updating User Stories alongwith Acceptance Criteria in Jira tool. Show less

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  Westpac

  Dec 2020 - Nov 2021

  Senior business analyst
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  Iag

  Dec 2021 - Sept 2022

  Senior business analyst
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  Westpac

  Sept 2022 - Jul 2023

  • Senior Business Analyst

    Sept 2022 - Jul 2023

  • Senior Business Analyst

    Sept 2022 - Sept 2022
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  Qbe insurance

  Jul 2023 - Jan 2024

  Senior business analyst
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  Resimac

  Jan 2024 - Sept 2024

  Business analyst
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  Aon

  Sept 2024 - now

  Senior business analyst

  I am so delighted to start my new journey with AON and working with global stakeholders across the world.