Experience

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  Byu-idaho

  Jul 2014 - Aug 2016

  Online instructor / adjunct faculty

  Brought cross-cultural understanding and clear communication in the instruction of a diverse group of 50 students in an English as a Second Language (ESL) curriculum. Coached students in career planning, budgeting, goal setting, and time management, ensuring students were equipped with practical skills for success. Demonstrated strong leadership and communication skills, effectively managing and motivating students to actively participate in the learning process. Provided individualized guidance and support, addressing each student's unique needs and challenges to foster a positive and inclusive learning environment. Played a key role in developing educational strategies, enhancing curriculum, and refining assessment methods to continually improve student outcomes and the overall effectiveness of the program. Show less

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  Amica mutual insurance

  Aug 2015 - Jan 2016

  National service representative i

  Demonstrated expertise in Property & Casualty (P&C) insurance while skillfully guiding clients through coverage options, policy terms, and claims processes to ensure clarity and satisfaction. Provided personalized insurance solutions, meticulously assessing client needs to tailor policies for comprehensive coverage while optimizing cost-effectiveness. Cultivated a robust client base, leading to a notable 150% increase in policy sales and revenue in the initial 3 months, surpassing sales standards. Ensured accurate premium calculations and efficient policy issuance through collaborating seamlessly with underwriting teams and leveraging rating tools, delivering timely and effective service to clients. Show less

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  Guardian life

  Jan 2016 - Oct 2018

  Manager / team leader

  Transformed a struggling team of thirty contingent employees into a high-performing unit through hands-on coaching, tailored training programs, and unwavering support. Yielded leading results, with an 95% of team members surpassing all performance goals and driving talent development paths to convert the team into permanent roles. Provided insights for resource management and workforce planning, enhancing operational efficiency and alignment with business objectives. Spearheaded a Lean Six Sigma initiative, identifying and implementing over 100 process improvements, including transitioning to a more accessible knowledge management system, reducing turnaround time, and significantly enhancing the customer experience while avoiding costs. Coordinated vendor translation and interpretation services and created a Spanish queue to maximize internal talent and streamline support for Spanish-speaking customers, resulting in enhanced satisfaction and efficiency. Show less

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  Leggett & platt

  Jan 2021 - Dec 2022

  Program manager

  Refreshed the product lineup of adjustable bases, collaborating closely with senior leadership to innovate product development while meeting key cost, schedule, and performance targets. Led cross-functional programs, toggling between Waterfall and Agile frameworks to ensure timely milestones and efficient development. Drove team alignment and productivity amidst competing priorities. Spearheaded improvements in departmental processes and provided comprehensive training for new Program Managers. Coordinated the creation of Sales & Marketing collateral to showcase product features to both customers and end-users. Show less

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  Next level solutions

  Jan 2023 - Jun 2023

  Project manager ii

  Led cross-functional Scrum teams and leveraged extensive knowledge of the Software Development Lifecycle (SDLC) in the development and testing of web-enabled Property & Casualty (P&C) insurance software. Facilitated client-facing meetings for project planning, requirements gathering, status reporting, problem resolution, sprint reviews, and client demos. Refined processes in onboarding, access requests, and software release responsibilities, driving efficiency gains, enabling cross-training opportunities for other project managers, and enhancing organizational alignment to processes. Fostered collaboration and improved communication and transparency through effective feedback in daily stand-ups, sprint planning sessions, and retrospectives, resulting in significantly boosted team performance and project outcomes. Show less

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  Tyson foods

  Aug 2023 - now

  Continued the transformation of the HR PMO into a strategic powerhouse by implementing structured intake, prioritization, and portfolio management processes—driving alignment with enterprise goals and delivering $42M in cost avoidance across 35 global projects. Unified project management, change management, and continuous improvement into a high-performing team, enhancing efficiency and cross-functional collaboration.Led the development of 135+ Quick Resource Guides, 1600+ Knowledge Article updates, and 120+ training videos—scaling global HR communication and improving engagement for 140,000+ employees. Spearheaded HR summits for 1,500+ attendees, aligning leadership and delivering high-impact communications.Championed process improvements, including a vendor implementation that generated $1.5M in savings and a referral program redesign resulting in $14M in cost avoidance. Drove digital transformation through change adoption strategies and multi-channel communication initiatives. Show less Revitalized the HR PMO by creating processes and templates for project portfolio governance, including intake, lifecycle management, and status reporting. Aligned the project portfolio with enterprise goals and supported the development of reprioritization tools for the HR Leadership Team. Coordinated process improvements and vendor implementations, collaborating cross-functionally to successfully deliver projects and programs across People Operations, Talent & Culture, and Total Rewards. Provided consultative support in the development of Enterprise Agile standards. Show less

  • Assoc. Director HR PMO, Change Management, & Continuous Improvement

    Apr 2024 - now

  • Sr. HR Project Manager

    Aug 2023 - Apr 2024