
Timeline
About me
Retail Manager with over 2 decades of Experience | Cybersecurity
Education

Centro educativo sagrado corazon de jesus
1997 - 2001High school diploma business management
Nassau community college
2003 - 2005Associate degree photography
Farmingdale state college
2023 -Bachelor of science - bs computet security technologyActivities and Societies: Cybersecurity club member
Experience

P.c. tronic
Jan 2000 - Jan 2002Assistant manager• Supervised daily operations of the store, ensuring high levels of customer satisfaction and smooth workflow across all departments. • Managed inventory control, overseeing the tracking and ordering of computer hardware and accessories to maintain optimal stock levels and meet customer demand. • Led vendor relations, negotiating contracts, and ensuring timely delivery of products while maintaining positive relationships with key suppliers. • Trained and managed a team, enhancing staff performance and improving overall store operations. • Resolved customer issues effectively, providing technical support and product recommendations to ensure a positive shopping experience. • Oversaw sales strategies, analyzing market trends and implementing merchandising techniques to maximize revenue and profitability. • Handled administrative duties, including financial reporting, staff scheduling, and general office management to ensure seamless business operations. Show less

Pctronic s.a.
Dec 2000 - Jun 2002Computer technician• Provided technical support for computer systems, including hardware installation, maintenance, and troubleshooting for clients. • Repaired and maintained various computer hardware components, such as motherboards, hard drives, and power supplies, ensuring optimal performance. • Managed inventory of computer parts and tools, ensuring timely restocking of essential components to minimize downtime. • Performed software installations and configurations, including operating systems and business applications, to meet client requirements. • Conducted diagnostic tests to identify system malfunctions and implemented appropriate repair solutions. • Collaborated with customers to assess needs and recommend upgrades or new equipment, contributing to increased sales and customer satisfaction. • Maintained and updated computer systems to improve performance and security, including virus removal and system optimization. • Utilized inventory control systems to track stock levels and ensure availability of parts, minimizing delays in service delivery. Show less

Gristedes
May 2003 - Nov 2007Deli manager• Managed deli operations, including customer service, merchandise stocking, and quality control. • Hired and trained new employees, fostering a productive and customer-oriented team environment. • Supervised and maintained inventory, controlled sales and purchases, and ensured profitability. • Developed employee schedules and managed inventory records using online spreadsheets, improving efficiency and tracking.

Dylan cross photography
Jan 2007 - Jul 2008Freelance photographer's assistant• Collaborated with photography team to set up studio backgrounds, lighting, computers, and props, ensuring efficient workflow and optimal shoot conditions. • Assisted with the setup and calibration of digital cameras and lighting equipment to meet specific project needs. • Supported the photographer during shoots, adjusting lighting and backgrounds, and ensuring smooth operations. • Managed files and equipment during shoots, maintaining organized and ready-to-use gear for each session. Show less

Studio p
Jan 2007 - May 2007Studio assistantIt sounds like you’re describing some work experience, possibly in a photography or studio assistant role. Here’s how you can rephrase that for your resume while integrating key industry-relevant keywords and action verbs to make it more ATS-friendly and professional:Studio Assistant Worked closely with photographer Peter Pioppo • Collaborated with renowned photographer Peter Pioppo on a variety of high-profile shoots, ensuring seamless execution of all aspects of studio setup and operations. • Set up and broke down studio sets, including complex lighting setups, rigging, digital cameras, and computer systems for post-production. • Managed file organization and ensured efficient workflow during live shoots, including handling file transfers, backups, and editing preparation. • Coordinated daily studio duties, including answering phone calls, managing scheduling, and securing necessary props and backdrops for upcoming sessions. • Ensured quality control by assisting with lighting adjustments, camera settings, and maintaining optimal shoot conditions throughout the day. Show less

Fairway market
Nov 2007 - Jun 2015Cheese department manager• Led and supervised a team in all aspects of cheese department operations, ensuring high-quality customer service and maximizing sales opportunities. • Managed inventory through effective inventory control techniques, minimizing waste and ensuring availability of high-demand products. • Developed merchandising strategies to increase product visibility and drive sales, creating attractive displays and maintaining stock levels. • Trained and mentored new team members, fostering an environment of teamwork, efficiency, and strong customer relations. • Utilized Microsoft Word and online spreadsheets to create staff schedules, track performance metrics, and manage daily operations. • Handled customer inquiries and complaints with professionalism, demonstrating strong interpersonal and communication skills to resolve issues and enhance the customer experience. • Problem-solved logistical challenges related to product shipments and inventory discrepancies, maintaining accurate records and ensuring smooth day-to-day operations. • Coordinated with vendors and suppliers to ensure timely restocking and negotiated better terms for key products, contributing to departmental profitability. • Implemented sales strategies to meet and exceed department goals, focusing on customer needs and adjusting pricing based on market trends. Show less

Uncle giuseppe's marketplace
Jun 2015 - now• Lead daily operations of the cheese department, overseeing inventory management, product selection, and quality control to ensure high customer satisfaction. • Collaborate with regional vendors to maintain consistent stock and introduce new, high-demand products. • Drive sales growth by developing merchandising strategies and organizing promotional events, resulting in increased revenue for the department. • Manage a team, including hiring, training, and coaching staff to provide excellent customer service and achieve operational goals. • Monitor inventory levels, minimizing waste and optimizing product availability through accurate forecasting and ordering. • Analyze sales data and customer feedback to continuously improve department performance and meet business objectives. • Implement food safety protocols, ensuring compliance with health and safety standards in all cheese handling and storage practices. Show less • Oversee entire store operations during assigned shifts, ensuring smooth and efficient business flow in all departments. • Coordinate with department managers to address any operational issues, from staffing shortages to customer service escalations. • Ensure store compliance with company policies, safety regulations, and customer service standards, resolving any issues quickly and effectively. • Handle opening and closing procedures, including cash reconciliation, security checks, and maintaining store readiness for the next business day. • Foster a positive shopping environment by interacting with customers, addressing concerns, and ensuring overall satisfaction. • Supervise a team of employees, providing guidance and support to ensure all areas of the store are operating efficiently and meeting company standards. • Utilize management software to oversee scheduling, payroll, and operational reporting for ongoing improvements in store performance. Show less
Cheese Manager
Jun 2015 - nowManager on Duty
Jun 2015 - now

Rafael ramirez photo
Jan 2021 - nowPhotographer
Licenses & Certifications
- View certificate

2024 red hat academy - program learner
Red hatAug 2024
Languages
- spSpanish
- guGuarani
- enEnglish
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