Greg Young

Experience

• 

  Telstra

  Jun 2003 - Mar 2020

  Provide regular reporting and analysis on performance. Analysis and interpretation of financial performance to allow operations leadership to effectively manage account financial performance. Monitor and Maintain the Credit Management process and ensure compliance. Develop and implement financial policies and processes to improve credit management, planning, reporting. Develop policies and procedures to ensure account compliance with Telstra’s policies and delegationsComplaint Management Process Ensure that the team is adhering to the complaint process within TB&G. Provide support and advice to the team in regards to the Complaints Management Process. Show less

  • Lean Continuous Improvement Lead

    Nov 2018 - Mar 2020

  • Program Manager

    Jun 2015 - Nov 2018

  • Program Governance Lead

    Aug 2008 - Jun 2015

  • Finance Manager Customer Sales and Service

    Jun 2005 - Aug 2008

  • Commercial Manager Key Accounts NSW and Complaints

    Jun 2003 - Jun 2005
• 

  Dservices

  Mar 2020 - Sept 2020

  General Manager

  • Coordinating employees and supervise and lead lower level managers• Day-to-day management of direct reports• Setting and implementing strategic direction for the business and staff• Performance appraisals, reviews and additional coaching and support as needed• Determine staffing requirements • Define and implement policies and performance standards• Schedule regular team meetings to discuss business updates, issues and recommendations • Attendance, participation and reporting back to the Board at monthly meetings• Ensure the effectiveness of marketing activities and recommend improvements• Prioritize tasks to ensure that projects are completed by deadlines, streamline processes to maximise productivity• Ensure new products drive future business growth • Identify business opportunities with new and existing clients• Ensure ongoing communication with operations for products and supply in order to meet client demands• Develop and maintain effective systems and processes• Analyse past and present financial performance and recommend objectives to improve profitability • Assist in budget preparation and expense management • Report financial results to the Director & Board at monthly meetings• Address customer inquiries promptly and professionally and ensure customer satisfaction Show less

• 

  Borg Manufacturing

  Sept 2020 - Dec 2022

  • Purchasing Officer

    Aug 2022 - Dec 2022

  • Machine Operator

    Sept 2020 - Aug 2022
• 

  Westpac

  Dec 2022 - now

  Senior Infrastructure Specialist