Experience

• 

  Woolworths limited

  Oct 2011 - Sept 2016

  Store assistant

  - Stock management- Customer service

• 

  Modular mining

  Aug 2016 - Jul 2021

  My responsibilities were:- Leading software deployment of projects while meeting schedule, staying in budget and sticking to the scope of the project.- Execute the deployment of new systems through software installations and configurations to ensure system functionality and integrity.- Complete system upgrades with customers including gap analysis, system functionality and testing.- Troubleshoot networks, wireless communications and Modular applications at customers sites by utilising SQL, FORMs and Unix/Linux Shell Scripting knowledge.- Facilitating data analysis and report creation for client sites through SQL and SSRS.- Identifies and escalates issues and risks throughout the project which may affect the execution to the appropriate person.- Effective, efficient, and accurate use of business systems including but not limited to SharePoint, Zendesk support portal, Harvest.- Collaborates and communicates across business units within Modular Mining to achieve goals and objectives.- Complies with corporate Project processes.- To maintain compliance to all legislative, Modular and customer site policies, rules and requirements.- Assist team in managing support calls from clients- Handle emergency issues at clients sites remotely- Train other staff members in the skills required to support Modular Minings products as well as support procedures and best practice Show less My responsibilities were:- Manage support calls from clients- Handle Emergency issues at clients sites remotely- Execute the deployment of new systems through software installations and configurations to ensure system functionality and integrity.- Complete system upgrades with customers including gap analysis, system functionality and testing.- Troubleshoot networks, wireless communications and Modular applications at customers sites by utilising SQL, FORMs and Unix/Linux Shell Scripting knowledge.- Identifies and escalates issues and risks throughout the project which may affect the execution to the appropriate person.- Effective, efficient, and accurate use of business systems including but not limited to SharePoint, Zendesk support portal, Harvest.- Collaborates and communicates across business units within Modular Mining to achieve goals and objectives.- Complies with corporate Project processes.- To maintain compliance to all legislative, Modular and customer site policies, rules and requirements. Show less

  • Project Engineer

    Jul 2019 - Jul 2021

  • Applications Engineer

    Aug 2016 - Sept 2020
• 

  Blueshift

  Jul 2021 - now

  Data engineer

  My responsibilities are:- Configuring inbound and outbound interfaces for client systems.- Configuring software settings and configuration for client systems.- Providing advice and guidance to clients and consultants on interfaces, data issues and technical questions.- Assisting clients and consultants with validation of data and investigating data discrepancies.- Providing Level 2 technical support to clients.