Veronica Dupuis

Experience

• 

  Thostrup Chiropractic

  Feb 1996 - May 2011

  • Consistently responsible for maintaining policies and procedures.• Assisting in cross training staff with scheduling patients, filing according to HIPAA regulations, and entering patient data.• Traveling as assistant to doctor for outside consulting programs and maintain healthy relations with Spinal Aid franchise.• Representing company, products, and services at seminars and trade shows.• Maintaining confidential correspondence with consults, patients, attorneys, insurance companies, and doctors in and out of the office.• Providing constant communication between patients and staff with regards to product information and services. • Answering questions regarding therapy and data relative to patient reports while maintaining confidentiality.• Maintaining relationships developed with decompression and pain management for Spinal Aid consults as well as provide administrative support including but not limited to word processing, scheduling patients, and other support as needed. • Maintaining communication regarding contracts between advertisers and the company.• Apply patient payments and answering patient questions regarding bills and insurance.• Maintaining 4 phone lines while scheduling patients and answering patient questions.• Performing as an expert in Therapy Department.• Preparing daily deposits for doctor as support staff.• Maintaining and replacing vitamins, utensils necessary for performing physiotherapy, office supplies, inks, toners, drums, etc. and maintain inventory of each. Show less

  • Thostrup Chiropractic

    Feb 1996 - May 2011

  • Director of Patient Services

    Feb 1996 - May 2011
• 

  Wheaton Franciscan Healthcare

  May 2011 - Jul 2013

  • Maintain professional growth and development.• Monitor utilization of resources to maintain financial viability of entity.• Participate in management of human resources. • Act as role model for customer service behaviors• Organize work environment and problem solve. • Utilize quality monitoring outcomes to improve or modify department services while providing continuous feedback to staff regarding quality and other performance indicators such as strategic initiatives, productivity, safety, infection control, and patient satisfaction, monitors cost center budget compliance. Show less

  • Supervisor, Medical Practice

    Jul 2012 - Jul 2013

  • Scheduling Specialist

    May 2011 - Jun 2012
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  Ascension

  Jan 2013 - Jan 2017

  Patient Service Coordinator

  Patient services coordinators work as liaisons between patients, health care organization, and insurance companies, with the primary role being to provide excellent patient service, patient care, and prior authorization.Field phone calls from patients, helping answer their questions by listening, educating and problem solving. Must be able to quickly identify patient needs and work to resolve issues in a friendly, professional manner.

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  Ascension

  Jul 2017 - Aug 2022

  Physician Recruiter

  Lead the development and implementation of creative recruitment and sourcing strategies in order to attract, screen, recruit and select highly qualified, diverse candidates to fill Physician opportunities. Responsible for fully utilizing multiple recruiting resources (job boards, social media, career web sites, professional organizations, and other possible channels) to source, recruit,interview, qualify and hire independent contractor physiciansDevelop and maintain a strong and plentiful candidate pipeline through strategic sourcing, including: networking, job board and social media utilization. Interview and screen candidates Present recommendations to physician leadership team for interview. Utilize and manage applicant tracking programs. Obtain candidate references with discretionFollow up with hiring documents and assist with obtaining credentialing / privileging information. Maintain positive candidate relationships Manage multiple tasks, meet deadlines, and prioritize multiple projects that require detail-orientation. Superior sales skills to close provider contracts Show less

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  Advocate Aurora Health

  Aug 2022 - now

  Physician Recruiter
• 

  Advocate Health

  Aug 2022 - now

  Physician recruiter

  Proven work experience as an in-house Recruiter.Demonstrated ability to conduct various types of interviews, including structured, competency-based, and behavioral interviews.Hands-on experience with diverse selection processes, including video interviewing, phone interviewing, reference checks, and credentialing.Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS).Proficiency in recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS).Excellent communication and interpersonal skills, with a proven ability to build rapport and establish effective working relationships.Strong decision-making skills, with the capacity to analyze complex situations and make informed decisions. Show less