Ross McGroarty

Experience

• 

  Coventry University

  Jul 2013 - Jun 2014

  CUSU Communications and Commercial Officer

  Created and implemented marketing strategy and communications programmes for the charity and managed the commercial ventures.Thrived in the student-facing side of the role; presented to audiences in the hundreds and being a key representative of the student voice at a senior University level.

• 

  Wilkinson Partners

  Jun 2014 - Aug 2014

  Researcher

  Supported an esteemed financial services recruitment firm in delivering an exclusively managed client event for a Big 4 Accountancy firm hosted at their European headquarters.Sourced suitably qualified candidates for Big 4 job roles and introduced them as candidates to the firm. Provided marketing counsel to the business CEO and senior team; providing advice on firm marketing strategy and supporting the development of company marketing materials.

• 

  McLaren Automotive Ltd

  Nov 2014 - Feb 2015

  Purchasing Coordinator

  Worked in a contract role principally coordinating tender processes for the manufacture of critical body parts on the McLaren supercar then under development. Skilfully liaised between a range of internal teams and external partners to ensure each complex part would be individually manufactured to desired technical specifications of engineers, orders would be able to be fulfilled to satisfy model production rates and costs were within the allocated commercial team budgets.Actively researched new production technologies and developed insights for senior management to inform high-level procurement strategy. Show less

• 

  Clarion Communications

  Jun 2015 - now

  Progressed within Clarion to currently manage an advanced range of duties in addition to the core Operations and Business Development Manager role including:Sole responsibility for managing strategic and highly complex business transformation projects. Demonstrated exceptional stakeholder management skills in engaging external partners for specialist inputs and reporting high-level project progress into the Clarion Management Board. Trusted by the company CEO to independently manage elements of the agency relationship with the owning company WPP Group, handling strategic matters such as agency real estate and IT security compliance. Management of key tactical elements of company culture; independently planning all-agency strategy days as well as being the company ambassador for employee benefits, implementing and promoting employee-focussed initiatives across the business. Independently own HR administration across the entire company and provide exact levels of quality assurance to senior management in delivering personally developed processes. Scoping, tracking, reporting and reconciling office management annual and project budgets. Show less The initial core duties upon appointment to the post below continue to be my responsibility presently:Own permanent and freelance staff joiner and leaver processes; skilfully refining the procedures, documentation and timetabling to maximise company efficiencies and take great personal pride in providing a positive impression to all stakeholders.Independently manage company relationships with key agency partners; confidently developed strong and productive relationships with Clarion’s IT and fulfilment suppliers, continually implementing efficiency initiatives in their ever-evolving sectors as both companies are essential stakeholders within our client service delivery. Manage the delivery of the annual company training plan, liaising with senior staff to timetable all required training. Line-manage and mentor a team of 5 operations coordinators; scheduling operational duty workflows to be delivered by the team cohesively and in balance with each of their individual client portfolios. Also continually provide counsel in managing their entire workloads, personally identifying and actively liaising with the wider business to implement changes when needed. Independently managed 2 separate head office premises moves within a 2-year span. Planned and executed all elements of the projects with great efficiency, minimising staff inconvenience and client service impact to zero. Personally reformed and actively manage the agency holiday approval process; considering the complex matrix agency staffing structure, whilst consistently satisfying all client servicing requirements. The CEO’s right hand where needed; providing support in managing monthly staff capacity planning and managing logistics ahead of executive-level meetings for example. Show less

  • Senior Operations Manager

    Apr 2022 - now

  • Operations and Business Development Manager

    Jan 2019 - Mar 2022

  • Business Development Executive

    Jan 2017 - Dec 2018

  • PR Assistant

    Jun 2015 - Jan 2017