Experience

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  Zenith bank plc

  Jul 2010 - Nov 2016

  Trade finance analyst and process improvement

  Banking, Trade Finance Specialist | Front Desk Operations Executive Trade Finance Specialist Participated in continuous improvement by implementing an effective filing system of transactions, examination and batching of shipping documents for onward delivery to Inspection Agents and other stakeholders and trained customer service professionals to enable them carry out their trade service functions in their Branches annually. Reviewed operational metrics and maintained accurate controls as per pre-defined trade execution processes that ensured customers invested over $100,000 over an 11- year period. Underpinned trade operations by preparing Letter of Credit Instrument for onward delivery to correspondent Banks and Importers, while maintaining solid relationships with customers, and business partners, removing roadblocks to business funding. Processes Invincible transactions through Form A and Export transactions through NXP Forms to enable customers make sell and payment for services abroad. Initiated and implemented decentralization of International trade services to 4 other branches at Apapa, Ikeja, Isolo and Marina zone with the Trade Team to improve the turnaround time by at least 50%. Front Desk Operations Executive Interfaced between the customers and Nigerian Customs Service to handle prompt transactions and escalate major issues to the supervisor for prompt response. Implemented strategies to increase customer satisfaction by 60% through Feed-Back forms Preparation of reports, completed paperwork, recognized discrepancies for management to make strategic decisions Show less

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  Parlance ac

  Jan 2017 - Jun 2019

  Business development manager

  In this freelance capacity, my job description is as follows:-Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.-Leading ongoing reviews of business processes and developing optimization strategies.-Conducting meetings and presentations to share ideas and findings.-Performing requirements analysis.-Documenting and communicating the results of efforts.-Effectively communicating insights and plans to cross-functional team members and management.-Gathering critical information from meetings with various stakeholders and producing useful reports.-Working closely with clients, technicians, and managerial staff.-Ensuring solutions meet business needs and requirements-Prioritizing initiatives based on business needs and requirements. Show less

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  Tritek consulting limited

  Jun 2019 - Apr 2021

  Business analyst

  Deputy BA responsible for managing a team involve in development of app for a PhotographyGathering of Requirements through brainstorming sessions, workshops, interviews with the clients. Creation of artefacts for the development team- Business Case, Business Requirement Document, Use Case Diagram, Process flow Diagram (AS-IS and TO-BE), Epic List, Feature List, Feature Map, User Stories with Acceptance Criteria and Mock-ups.

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  Utiva

  Jan 2021 - Mar 2021

  Product manager

  I work as part of a Team to design Fintech Product for transfers in different currencies.

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  Azeelo digital international

  Apr 2021 - May 2023

  Business analyst

  Build a library of models and reusable knowledge-base assets using Requirement Engineering to produce consistent and streamlined business intelligence results for the development team. Analyzing key aspects of the business to evaluate factors driving results using User Stories and summarized into presentations in collaboration with the Technical Team.

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  Trailhead

  Feb 2022 - Apr 2024

  Salesforce administrator

  Superbadges1. Lightning Experience Reports & Dashboards Specialist2. Business Administration Specialist3. Security Specialist4. User Authentication Settings 5. Multifactor Authentication and Single Sign-on Settings6. User Authentication Troubleshooting7. User Authentication Specialist8. App Customization Specialist

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  Askiya

  Feb 2023 - Apr 2024

  Salesforce business analyst

  As a Business Analyst in Askiya:🔹 Design of Askiya Tech App and Process Improvement for End Users Requirement elicitation User Stories and Acceptance Criteria for the requirements.Customization and automation of the processes to ensure end-users experience seamless transaction flow on the app.User Acceptance Test of the Development Presentation of the solution to client. Documentation of the whole process with my team🔹 Implementation of Non Profit CloudI manage stakeholders and organize meetings to collaborate with the team member.I elicited Requirements from Stakeholders and created the current Process Map Show less

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  Turntabl

  Mar 2023 - Aug 2023

  Salesforce mentor

  • Project Description: Preparation of participants for Salesforce Administration examination.My Responsibilities include:Explanation of key concepts in Salesforce AdminDemo of key concepts using a Dev OrgExplanation of Salesforce Admin Practice questions and answers

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  Nimbus tech consulting

  Jul 2023 - now

  Project Description: Implementation of Digital Transformation for Business using Non-Profit Cloud features in Salesforce● Design of App for a consulting platform providing salesforce skills to low-income individuals ● Documentation of Business Requirements during Stakeholder Meeting with the sponsor● Administration of new salesforce dev orgs with NPSP cloud features● Creation of the app, custom objects, custom fields, picklist, validation rules and simple flows to customize the app for end users.● Creation of reports to measure metrics to support business owners to track their progress.● Demo of the solution to the sponsor Show less

  • Salesforce Administrator

    May 2024 - now

  • Salesforce Admin Fellow

    Jul 2023 - Apr 2024
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  Rdas solutions limited

  Feb 2024 - now

  Project manager

  As a Project Manager1. Daily Stand-UpsI facilitate Daily Stand-Up Meetings: Ensure each team member provides updates on what they did yesterday, what they plan to do today, and any blockers they are facing.Document Blockers: Identify and document any impediments and work towards resolving them promptly.Monitor Progress: Track the progress of tasks and ensure the team is on track to meet sprint goals.2. I Review and Manage TaskReview Task Completion: Regularly review completed tasks to ensure they meet the acceptancecriteria.Prioritize Tasks: Work with the Business Analyst and team to prioritize tasks based on project goals and deadlines.Update Task Status: Keep the task management tool (e.g., Jira, Trello) updated with the latest status of tasks.Reassign Tasks: Reassign tasks as necessary to balance the workload and address any bottlenecks.3. I Onboard New Team MembersPrepare Onboarding Materials: Create and maintain onboarding documentation, including project overview, team structure, and tools used.Conduct Orientation Sessions: Introduce new members to the team, project goals, and processes.Assign Mentors: Pair new team members with experienced colleagues to help them acclimatize quickly. Show less