Eston Esau

Experience

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  Deep Fork Grill

  Jul 2011 - Jul 2017

  Manager

  • Responsible for managing operations of this high-pressure restaurant with annual food and beverage sales of over $1,200,000. • Hire, train, supervise, and evaluate a diverse staff base of 18 individuals. • Monitor revenue and expenditure on daily, weekly and monthly basis to maximize profitability. • Engage in delivering superior customer service via floor presence. • Oversee compliance with all relevant laws, standards and regulations.

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  The Wedge, Inc.

  Jul 2017 - Feb 2021

  Area Manager

  • Maintaining operational and financial responsibilities. Defined budgets and forecasted goals with regular financial analysis using pro-formas.• Ensuring our brand identity was upheld and translated to our guests through quality, consistency and exceptional customer service through the development of SOP's.• Facilitated daily operations, repairs and maintenance, vendor relations, and guest requests.

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  Bozza

  Sept 2019 - Nov 2021

  Owner

  Bozza was a 1993 Piaggio Apé made by the Vespa company. My wife and I imported this little vehicle from Italy and built out the bar and tap systems in our home garage. We finished it just in time for our wedding in September 2019. We served Prosecco on tap for celebrations such as weddings, birthday parties, and graduations. We also offered catering and bartending services.• Developed the concept for a mobile Prosecco van, imported the vehicle from Italy, and built it out.• Provide party hosts and planners with a familiar service done in an extremely unique manner.• Coordinate with hosts and planners on timelines, requests, and•Sold in 2021 to a Texas based catering company. Show less

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  Fokes

  Mar 2021 - Mar 2022

  Project Manager

  • Performed customer discovery and research by interviewing industry experts, analyzing competitors, and staying up to date with industry news.• Assisted in defining company goals by creating roadmaps and KPI’s.• Writing product requirement documents based on the information gathered, and keeping team members and stakeholders aligned using project management practices.

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  MedCardDirect

  Mar 2022 - Feb 2023

  Owner

  MedCardDirect was a telehealth platform for patients seeking a physician recommendation. Physicians used the platform for filling the empty spots on their calendars.

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  BankOnIT

  Jul 2023 - now

  •Conducting case reviews and analyzing data to identify opportunities for improvement.•Maintaining communication among leadership through the use of reports and clear documentation.•Developing and implementing dashboards and tools resulting in an increase in efficiency.

  • Performance Analyst

    Dec 2023 - now

  • Efficiency Specialist

    Jul 2023 - Dec 2023