Ajay Kumar

Experience

• 

  Tata Tele Business Services

  Jun 2015 - Apr 2017

  Assistant Manager

  Channel sales manager: Developed and led a professional sales team to ensure achievement of gross add targets and,operational goals, customer satisfaction.Strategically managed and grew channel partner relationships, evaluating their performanceregion by region and identifying opportunities to seek deeper market penetration.Built relationships with customers and the community to establish long-term businessgrowth.Facilitated and participated in monthly account planning/forecasting sessions and hostedtraining sessions to increase knowledge, motivate, and inspire team to achieve results.Prospected for new business through telemarketing, market visits, direct mail, andnetworking.Created and launched new online marketing strategies that resulted in sales increase. Show less

• 

  Kotak Mahindra Bank

  Jul 2017 - now

  •Promoted to Senior Manager in April 2023.•Managing a team of experienced Account Managers and training the same for enhancing portfolio relationships• Identifying key contact points / senior management across HR, Finance, Admin in these corporates and initiating discussions for Employee Banking tie-ups• Undertaking initiatives to acquire & efficiently handle middle & large corporate relationships• Serving as one point contact for corporate clients to ensure the highest level of service and prompt resolution of queries/escalations• Plan & organize various marketing events in corporate sectors for cross-selling various products• Devising & executing strategies to meet client requirements for a long term symbiotic business relationship• Accountable for managing operations with a key focus for increasing revenues for the organization while identifying new business opportunities. Show less Identifying and assessing a client’s critical needs. Presenting business proposals to prospective clients. Attending meetings with clients. Keeping up to date with market trend and competitor activity. Perform responsibilities of sourcing prospective customers. Responsible for handling cross-selling activities and provide financial counseling advice to customers. Being a point of contact to priority customers and resolving any issues that they have. Closely liaising with the marketing team about campaigns. Collecting and communicating customer requirements to all necessary departments. Networking with key decision makers and customers. Show less Identifying and assessing a client’s critical needs. Presenting business proposals to prospective clients. Attending meetings with clients. Keeping up to date with market trend and competitor activity. Perform responsibilities of sourcing prospective customers. Responsible for handling cross-selling activities and provide financial counseling advice to customers. Being a point of contact to priority customers and resolving any issues that they have. Closely liaising with the marketing team about campaigns. Collecting and communicating customer requirements to all necessary departments. Networking with key decision makers and customers. Show less

  • Key Account Manager

    Apr 2022 - now

  • Manager

    Apr 2021 - Mar 2022

  • Deputy Manager

    Jul 2017 - Mar 2021