Deep Enrich
Emad Akl
Technical Support
421 followers
United States
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About me
IT Analyst at Alabama credit union
Education
Modern Academy In Maadi
2007 - 2010Very Good Information TechnologyActivities and Societies: Network team & Database team
University of the District of Columbia
2007 - 2010Bachelor's degree Business Administration and Management, GeneralActivities and Societies: Theater
Experience
IT Concept
Jun 2009 - Oct 2010Technical SupportMalek for trading services
Dec 2010 - Dec 2012IT Network Administrator
Agiba Petroleum Co.
Jan 2013 - Jan 2016providing first line & second line support to the employees by configuring and installing Windows , upgrading and migrating operating systems and software applications, and handling user complaints and problems by providing ultimate solutions to meet their needs and requirements, I am one of the technical members of the hardware purchasing team.
Network Specialist
Jan 2015 - Jan 2016Technical Support Specialist
Jan 2013 - Jan 2015
Agiba Petroleum Co.
Apr 2017 - May 2022Information Security Section Head
Jan 2020 - May 2022Senior Security Analyst
Apr 2017 - Jan 2020
Alabama Credit Union
Apr 2022 - nowIT Analyst
Licenses & Certifications
- View certificate
Certified Duo Help Desk Administrator
Duo SecurityFeb 2023
- View certificate
MCSA
Microsoft 
ITIL Foundation
PEOPLECERTNov 2013
Cisco CCNA
CiscoSept 2015
Project Management Professional (PMP)
Project Management InstituteJul 2020Cisco CCNA Cybersecurity
CiscoApr 2018Cisco CCNA Cybersecurity
CiscoApr 2018
Languages
- arArabic
- enEnglish
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