Experience

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  Self-employed

  Jul 2022 - Dec 2023

  Virtual assistant

  1. Optimized Task Efficiency: - Implemented streamlined processes and systems, reducing task completion times by 20% and enhancing overall workflow efficiency for clients.2. Client Satisfaction and Retention: - Maintained a 95% client satisfaction rate through proactive communication, swift issue resolution, and consistently exceeding expectations, resulting in repeat business and referrals.3. Project Management Excellence: - Successfully managed multiple projects simultaneously, showcasing organizational skills and adaptability, leading to a 30% increase in project completion ahead of deadlines.4. Cost-Efficient Solutions: - Identified and implemented cost-effective solutions for routine tasks, resulting in a 15% reduction in operational costs for clients while maintaining high-quality outputs.5. Effective Communication Hub: - Acted as a central communication hub, ensuring seamless information flow between clients, team members, and external stakeholders, contributing to project cohesion and success.6. Skill Expansion and Upskilling: - Proactively engaged in continuous learning, acquiring new skills and tools to broaden service offerings, expanding the scope of services and attracting a diverse client base. Show less

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  Infinityidea

  Mar 2023 - Jun 2023

  Social media manager || content writer

  - Devised and executed a comprehensive social media content strategy, resulting in a 50% increase in overall engagement across platforms within the first month.- Collaborated with cross-functional teams to enhance brand presence, effectively positioning the company as an industry thought leader and garnering a 25% increase in brand visibility.- Crafted compelling content that resonated with target audiences, fostering deeper connections and loyalty, evidenced by a 30% rise in positive sentiment and user interaction.- Drove digital growth by implementing data-driven optimizations, leading to a 25% increase in followers and a notable uptick in website traffic and conversions.- Spearheaded creative and innovative social media campaigns, resulting in a 40% boost in user participation and amplifying the company's reach in the digital landscape.- Successfully managed and executed all responsibilities remotely, showcasing adaptability and effective communication in a virtual work environment. Show less

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  Stackclique

  Jul 2023 - Oct 2023

  Technical writer

  - Spearheaded the transformation of complex UI designs into intuitive and user-friendly documentation, resulting in a 20% reduction in onboarding time for new users.- Fostered effective collaboration with product teams, ensuring documentation accuracy and clarity that directly contributed to a 15% decrease in user-reported issues related to comprehension.- Proactively updated documentation in alignment with rapid product enhancements, maintaining a 98% alignment with the latest features and improvements.- Implemented a feedback-driven content refinement process, addressing user queries promptly and refining content accordingly, leading to a 25% decrease in recurring user issues.- Initiated and actively participated in knowledge-sharing sessions, contributing insights that significantly improved team-wide understanding and documentation quality.- Excelled in a remote work environment, showcasing adaptability, self-motivation, and efficient communication, leading to a seamless transition to remote collaboration for the documentation team. Show less