Abigail Inyang

Experience

• 

  FairMoney

  Nov 2022 - now

  My career journey has been a dynamic and rewarding transition, where I've evolved from a Telesales Analyst to a KYC Verification Associate with a major focus on POS Mapping. This shift has been an exciting opportunity to grow my skills and dive deep into data analysis, mapping, and location-driven business strategies.Starting out in telesales, I honed my communication and analytical skills, learning the importance of understanding customer needs and delivering solutions. This foundation allowed me to seamlessly transition into the role of KYC Verification Associate, where I mastered compliance processes and risk management, ensuring that businesses adhered to regulatory standards.Today, as a POS Mapping Officer, I’m able to blend my expertise in data analysis with my understanding of market trends. My role involves strategically mapping and analyzing Points of Sale (POS) to optimize location-based strategies, driving business growth and enhancing customer reach. Every day brings new challenges and opportunities to turn data into actionable insights that make a real difference in decision-making and overall business performance.The journey has been a blend of learning, growth, and continual adaptation, and I’m excited for the opportunities ahead to contribute even further to the success of the business. Show less As a results-driven Telesales Analyst, I played a key role in optimizing sales processes through data-driven insights. My responsibilities included analyzing call metrics, customer interactions, and conversion rates to identify trends and improve sales performance. This role sharpened my ability to interpret data, extract meaningful insights, and support decision-making with actionable recommendations.Through this experience, I developed a deep appreciation for data’s impact on business strategy. I became proficient in working with sales data, tracking KPIs, and leveraging CRM tools to enhance efficiency. These analytical tasks sparked my interest in data analytics, driving me to expand my skill set in SQL, Excel, and data visualization tools.Now, I am actively transitioning into a data analytics role, seeking opportunities where I can apply my analytical mindset and problem-solving skills to derive valuable business insights. My goal is to leverage data-driven strategies to optimize processes and drive business growth. Show less

  • Kyc Verification Associate

    Apr 2024 - now

  • Telesales Analyst

    Nov 2022 - Feb 2025