Experience

• 

  Iforex

  Oct 2007 - Dec 2010

  Account manager

  Responsibilities included market monitoring, client relations, and problem solving in all areas of the forex market and conduct training. Worked regularly on market research and analysis, as well as covering all English speaking markets world wide. Side responsibilities included new employee training in sales and market indication.

• 

  Etoro

  Jan 2011 - Sept 2013

  Account manager

  Sales, retention and customer service = Responsibilities included supervising client portfolios, monitoring market conditions and advising clients on economic data and forecasts, ensuring margin revenue and highlighting potential areas for growth. Responsible for researching a daily online markets report as well as a daily technical fundamental analysis of the major currencies, commodities, indices and stocks.

• 

  Igmd group limited

  Oct 2013 - Jun 2015

  Customer success manager

  1. Morning Briefing to all the Agents about the market.2. Taking care of training new employees on fundamental and technical analysis.3. Training new employees on calls and helping them on the Script.4. Solving problems within the agent about the performance or about any difficulties in closing the sale.5. Taking care of the companies Tournament in the platform.6. Taking care of Adding Bonuses for all the investors according to the setup by the Agents.7. Taking care of VIP clients from English markets and English Retention. Show less

• 

  Ezinvest

  Jun 2015 - Jul 2017

  Customer success manager

  1. Morning Briefing to all the Agents about the market.2. Taking care of training new employees on fundamental and technical analysis.3. Training new employees on calls and helping them on the Script.4. Solving problems within the agent about the performance or about any difficulties in closing the sale.5. Taking care of the companies Tournament in the platform.6. Taking care of Adding Bonuses for all the investors according to the setup by the Agents.7. Taking care of VIP clients from English markets and English Retention. Show less

• 

  Redwood international sports ⚽️

  Aug 2017 - Aug 2021

  Analysts

  Cricket Data collecting and Analysis.

• 

  Avatrade

  Sept 2021 - Jan 2023

  Customer success manager

  Responsibilities included market monitoring, client relations, and problem solving in all areas of the forex market and conduct training. Worked regularly on market research and analysis, as well as covering all English speaking markets world wide. Side responsibilities included new employee training in sales and market indication.

• 

  The5ers.com

  Feb 2023 - now

  Customer success manager

  MT5 Manager expert