Experience

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  Arvato financial solutions, global f&a

  Aug 2010 - May 2014

  Downloaded files from various banks websites and uploaded same to the internal accounting systemMonitored file transfer for payment and credit files to various banks and credit card institutionsMonitored bank statement files and account movements for any irregular transaction activityReconciled bank statement files in order to ensure effective cash applicationIdentified issues through to resolution and escalated of any irregular account movements where necessaryOperated in house software to communicate with banks used by Arvato Finance Services LtdMaintained good working relationships with all banks, clients and stakeholdersRecorded all relevant data in relation to client files on excel spreadsheets in a timely and accurate mannerReconciled and matched relevant information regarding amount’s approved and declined against bank statementsHandled queries from Clients, Billing Administrators and Finance Team regarding account movementsSet up control check and alerts to report any irregularities in accordance with the Service Level AgreementsMaintained procedures and ensured documentation is up to date Show less Applied payments, credit notes and processed write offs for Arvato client listEnsured all details on any cheque payments were correct prior to posting to the bankResearched queries from the client in relation to any system changes, migrations, account activity and provided solutions for sameLiaised with Collection Team in order to apply payments within agreed Service Level AgreementsOrganized and took part in training in relation to reconciling and also daily tasks with new team members Maintain procedures and ensured documentation was up to date at all timesCarried out weekly and monthly reconciliation of accounts which had transaction movement between two systemsRan unapplied reports and cascaded to the collections department on a daily basisSupported daily control check of the team’s payment applications to ensure all payments are correctly applied in OracleParticipated in a project to apply a large number of unidentified transactions in Arvato’s internal accounting system Show less

  • Financial Operations Administrator

    Jun 2013 - May 2014

  • Billing Administrator

    Aug 2010 - May 2013
• 

  Whirlpool ssc ltd

  Jun 2014 - Aug 2017

  Ar banking specialist

  Downloading bank statements from various banks websites for effective reconciliation of customer transactionsEnsure payments are allocated and reconciled to the correct accounts within a timely manner as per set KPI’sProcessing direct debits and informing the Master Data team of any customer changesResearching payments from customers and reconciling payment remittancesLiaising with Collection Team in order to apply payments in a timely mannerAnalysing credit accounts to determine if a refund should be processedReconciliation of credit card and technician accounts in order to balance the accountsAssisting auditors by providing requested bank statements and customer remittances to ensure an accurate assessment Maintaining excellent working relationships with local office’s and stakeholders on a consistent basisSupport the successful implementation of the Legal Entity Merge with Indesit Show less

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  Esb

  Aug 2017 - now

  • Business Support Specialist at ESB

    May 2022 - now

  • Order to Cash

    Aug 2017 - Sept 2022