Experience

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  Rhi magnesita

  Jan 2017 - Dec 2024

  My objective as a Sales Manager is to represent the high quality of services offered by RHI Magnesita -sales of quality refractory products, providing technical support, and offering after-sales care. My role is not limited to the abovementioned objective but also includes the following:1. Continuous research of customer needs and identifying how our solutions address them,2. Achieve company objectives by planning effectively, setting sales goals, analyzing performance data, and projecting future performance,3. Generate leads, and establish and nurture client relationshipsI am currently responsible for the sales and technical assistance of the following customers:1. Scaw Metals, 2. SA Metals, 3. SA Steel Mills, 4. Kamal Cisco, 5. Cast Products South Africa.In my journey as a Sales Manager thus far, I have managed to achieve the following;1. Successfully increased sales for RHIMagnesita from Scaw Metals by over 90% within 4 years through the implementation of successful sales strategy implementation and business development concepts, resulting in a significant boost in revenue for the company.2. Managed to increase RHIMagnesita's refractory market share from less than 10% to 90% in the same 2-year period, through effective market analysis, product positioning, and competitive pricing strategies.As a sales manager, below are the several key skills I have learned and I am continuing to learn in order to increase revenue, profitability, and market share for my company, and these include;1. Develop a Strategic Sales Plan by creating a comprehensive sales plan that aligns with the company's overall business goal.2. Building Strong Customer Relationships by working on developing strong relationships with customers by understanding their needs and preferences.3. Analyzing Sales Data to identify trends and patterns in customer behavior, this involves using tools to gain insights into customer preferences and behavior. Show less As a Refractory Service Engineer at RHI Magnesita, I provide specialized refractory solutions to esteemed clients like Cape Town Iron and Steel Company, SA Steelworks, Scaw Metals, Cast Products SA, Grinding Media SA, SA Steel Mills, and Rand Refinery. My role involves assisting customers in refractory troubleshooting, conducting failure analyses, and ensuring efficient refractory installations in various industrial settings.Refractory troubleshooting is a critical aspect of my job, where I identify and address issues related to refractory performance. By conducting thorough assessments and leveraging my expertise in refractory materials, I offer targeted solutions to optimize operations and increase productivity for our clients.I excel in conducting failure analyses, where I thoroughly investigate the root causes of refractory failures. By understanding failure patterns and conducting in-depth evaluations, I develop preventative measures to avoid recurring issues, saving our clients valuable time and resources.Efficient refractory installations are vital for seamless operations in industries like Electric Arc Furnaces (EAF), induction furnaces, ladles, and tundishes. My extensive experience in this area enables me to select the most suitable refractory materials and techniques for each application, ensuring extended equipment lifespan and minimized downtime.Trialing new and cost-effective refractory materials is another area of expertise. By staying at the forefront of technological advancements and collaborating with R&D teams, I recommend innovative solutions to clients, helping them achieve a competitive edge.In conclusion, my tenure as a Refractory Service Engineer has equipped me with strong problem-solving skills and in-depth knowledge of refractory materials and applications. I am passionate about optimizing industrial processes and delivering top-notch service to clients, providing tailored refractory solutions to meet their unique needs. Show less This role was my training phase at RHIMagnesita, as I had the opportunity to work at ArcelorMittal Saldanha Steel, actively engaging as a Metallurgical Engineering Technician. Most of my time was spent on practical, hands-on work, assisting the team in various essential tasks and projects related to steel plant operations.A significant aspect of my training was participating in Ladle and EAF relines. I played an active role in the process of relining the EAF, an essential component in steel plants. This involved the replacement of refractory materials to maintain the furnace's integrity and efficiency.Participating in tundish preparations was another valuable part of my training. Tundishes are crucial in continuous casting processes, and I gained insights into their preparation and maintenance, which helped control the flow of molten steel during casting operations.Furthermore, I actively contributed to EAF inspections, assisting the team in conducting comprehensive assessments of Electric Arc Furnaces. These inspections were vital in detecting potential issues or performance discrepancies. Through this work, I learned the importance of regular maintenance and proactive measures to ensure the longevity and productivity of these essential industrial assets.My time at ArcelorMittal Saldanha Steel provided me with a solid foundation in practical metallurgical engineering and hands-on experience in various aspects of refractory applications within the steel industry. These experiences sharpened my technical skills, problem-solving abilities, and collaboration with multidisciplinary teams.I am eager to leverage this invaluable experience as I continue my journey as a dedicated and skilled Metallurgical Sales Engineer, striving for excellence in the field. I am confident that my training has equipped me with the necessary skills to make a positive impact and contribute effectively to the success of future projects and endeavors. Show less

  • Sales Manager

    May 2022 - Dec 2024

  • Refractory Service Engineer

    Jan 2019 - May 2022

  • Metallurgical engineering technician

    Jan 2017 - Dec 2018
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  Vesuvius

  Jan 2025 - now

  Ip sales manager