Experience

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  Infosys bpo

  Sept 2013 - Sept 2015

  Senior process executive @ ap servicedesk montreal

  - Helping to provide timely and accurate invoice processing, support and payments using SAP at every stage of the Procure to Pay process;- Providing quality feedback to internal and external clients, in French and English via email and phone calls.

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  Dywilan

  Jun 2014 - Sept 2014

  Intern

  - Observing and analysing of the environment and process execution of the production department;- Analyzing and proposing of new solutions as well as essential updates to the Quality Manual;- Studying of the ISO 9001 norm and suggesting some of corresponding solutions for the production department in order to facilitate their work.

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  Veolia

  Oct 2015 - Jan 2016

  Eng to pl and fre to pol translator

  - Translation of the internal documentation of the company; - Translation of the Veolia's intranet for Poland;- Translation of the internal communication of the company.

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  Mccormick & company

  Jan 2016 - Jan 2017

  Collection/deduction analyst

  - Maximizing the timely collection of unpaid customer invoices while minimizing overdue accounts, write offs and credit holds;- Verifying new customer accounts and working in co-ordination with the business and the US/EMEA Risk Team in having these assessed and set up within SAP; - Monitoring customers` payment trends though various SAP reporting tools and reporting back the findings to the AR Manager in monthly reviews and monthly metrics;- Deduction management and resolution;- Root cause analysis and issue resolution;- Understand customer deals/pricing and load/maintain customer contracts;- Application of cash and processing customer remittances. Show less

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  Airbus

  Feb 2017 - Aug 2018

  - Contracts / SLA’s - Creation of short and medium term commercial offers for Airbus services- Insurances, assignment sheets and invoice management- Liaise with Purchasing Administrator for payments of fees and expenses monthlyInvoicing and follow up- Processing of all purchase orders from customers- Generating invoices on a monthly basis- Create revenue receipt journal- Issue Sales reports and other reports - Liaise with customers - sending outstanding invoices to customers- Identify and implement process improvements where possible Show less

  • Subcontractor & Accounting Coordinator

    Oct 2017 - Aug 2018

  • Mission Coordinator

    Feb 2017 - Oct 2017
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  Infosys bpm

  Dec 2018 - Dec 2019

  Team leader for expense management & ap service desk

  - Manage the Accounts Payable and Expense Management teams, ensuring the recruitment, induction, performance review and performance management is carried out effectively and in accordance with policies.- Manage the team by monitoring against KPIs and targets.- Provide support, advice and encouragement across the team.- Manage workload and resources to ensure that all period end deadlines are achieved.- Monitor the volume and progress of tickets, allocating resources accordingly to ensure delivery within SLAs.- Work closely with clients, managing relationships, making sure they are aware of any issues, and acting as an escalation point when required. Show less

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  Translatemedia

  Feb 2020 - Oct 2021

  - Managing a team of Project Coordinators- Organising and conducting internal trainings- Supervising projects and quality controlling- Managing the workload across the team- Creating and analysing reports- Monitoring the quality of work against KPIs and targets. - Managing wide portfolio of clients- Estimating costs, providing commercial offers and handling invoices- Managing databases and CRM system- Supervising subcontractors, costs, deadlines and quality in internationaltranslation projects

  • Production Team Manager

    Apr 2021 - Oct 2021

  • Project Manager

    Feb 2020 - Apr 2021
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  Lionbridge poland

  Apr 2022 - now

  Project management team leader