
Timeline
About me
Customer Support
Education

The field school
2004 - 2008
Mount holyoke college
2008 - 2012Bachelor of arts (ba) architectural studies
Alma mater studiorum – università di bologna
2021 - 2024Master's degree italianistica 109/110Master's in Italian Studies with focus on Italian language
Experience

Matter made
Oct 2014 - Jan 2015InternAssisted designer and showroom teams with daily tasks including shipping and order management.

Duo nyc
Mar 2015 - Nov 2015Retail associate
Rogan / loomstate
Nov 2015 - Aug 2018Managed development budget and invoices, and initiated all new fabric, trim and silhouette developments with various overseas vendorsCreated, updated and submitted all tech packs for each accounts' programmingManaged product development WIP and ran weekly update meetings by account for sales team Worked with Production and Sustainability to vet potential new suppliersManaged library of trims, fabrics, strike offs and development prototypes Managed PD WIP and tech pack library, coordinated updates between factories and internal sales, design and production teams, managed sample library, and oversaw all aspects of the technical design phase of production. Managed daily WIP spreadsheets, assisted Production Manager with Time & Action calendar building/updating, processed production invoices, generated purchase orders in Visual200 ERP, developed and co-implemented quality control standard operating procedure.
Associate Manager of Product Development
May 2018 - Aug 2018Production and Development Coordinator
Dec 2016 - May 2018Production Coordinator
Nov 2015 - Dec 2016

Standard issue
Aug 2018 - Mar 2021Project managerProvided ongoing client support and management of marketing, event, and design initiatives through building and maintaining budgets, timelines and program schedules for a variety of complex, multi-vendor projects requiring simultaneous execution; and managed production of highly detailed marketing collateral programs.

Freelance
Jul 2023 - Jan 2025Creative project management and operations consultantContract-based project management, operations, and business development consulting for clients in the tech and arts sectors.Projects have included overseeing the design of a mobile app for an adtech start-up, market research for clients in the Discovery stage, development of brand-building strategy and schedules, designing and onboarding workflows, and business development research and outreach

Materio.co
Jan 2025 - nowCustomer support specialistI help interior designers and builders use our revolutionary software to execute their projects on time and within budget.I connect with our customers over chat and email, and offer guidance on using our platform and processes.
Licenses & Certifications
- View certificate

Google project management certificate
CourseraJul 2021 - View certificate

Smartsheet essential training
LinkedinMar 2021
Volunteer Experience
Sorter
Issued by Brooklyn Book Bodega
Associated with Sally Rizzoli
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