Shahid Razzaq

Shahid Razzaq

QA Engineer

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location of Shahid RazzaqLahore, Punjab, Pakistan

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  • Timeline

  • About me

    Sr Software Quality Assurance Engineer. (ISTQB Certified US | Lean Six Sigma Certified)

  • Education

    • The University of Lahore

      2012 - 2016
      Bachelor’s Degree Computer Science

      Computer Science

  • Experience

    • GK Hair

      Oct 2015 - Jul 2018
      QA Engineer

      Domain: (eCommerce, ERP, Educational Portal Mobile Apps) Experience in testing of mobile and web-based applications like eCommerce and ERP.  Proficient in software development life cycle including test strategy preparation, test plan development, test execution and bug tracking.  Tested web applications in Waterfall and Agile development process.  Experience in different types of testing, e.g. black box, DB level testing, GUI testing, regression, integration, smoke, performance and Acceptance testing.  Analyzed business requirements, SRS to create test plan and test cases.  Getting involved with development, design and other teams during the analysis, estimation and scheduling phases.  Automation testing using Selenium with headless or without headless of eCommerce Website.  Run automation scripts in different servers.  Generate automation report using Test NG tool. Show less

    • Pixako Technologies (Pvt.) Ltd

      Aug 2018 - Jan 2020
      SQA Analyst

      Domain: (Logistics Management System), MYOB, Attache, Xero* Automated data processing for various clients in Australia using our TMS platform* Executed test cases through a structured set of steps to ensure the application was free of bugs* Conducted automation testing for logistics software* Performed release day test plan to verify smooth operation and bug-free release* Executed smoke tests to ensure seamless functionality of core program features* Conducted regression tests to identify any new defects caused by updates or changes* Conducted comprehensive testing on Android and iOS mobile game apps for bug-free performance and enhanced user experience* Held responsibility for monitoring stories and status throughout the sprint cycle to achieve project goals* Organised retrospective meetings to evaluate scrum goal achievements and failures, and to enhance the overall process. Show less

    • Clipboard Health

      Apr 2020 - Jul 2021
      Senior Software Quality Assurance Engineer

      Domain: (Healthcare Product)* Developed test plans using the Google ACC approach to achieve optimal test coverage* Managed and controlled End to End Cases (E2E's) using Jira project management tool* Created test plans and test cases by analyzing business requirements and SRS* Conducted testing of Mobile Applications (iOS and Android)* Executed test cases through a sequence of steps to ensure a bug-free application* Ran Smoke tests to verify the seamless functionality of core program features* Ran Regression tests to identify any new defects caused by updates or changes* Conducted release day test plan for product verification and bug-free validation* Performed cross browser testing to ensure optimal user experience on different platforms* Carried out load tests using JMeter tool to assess system behavior under normal and peak load conditions* Utilized MongoDB compass for data verification and DB testing* Ran API tests using Postman to ensure expected functionality and reliable service integrations* Implemented Scrum methodology to enhance team focus and productivity during sprints. Show less

    • Pointr : The Deep Location Company

      Nov 2020 - Feb 2024
      Sr Software Quality Assurance Engineer

      * Led a team of software testers in the design and execution of comprehensive test plans, resulting in a 30% reduction in software defects and improved product quality.* Implemented and maintained an automated testing framework, resulting in a 50% increase in testing efficiency and a 40% reduction in regression testing time.* Collaborated with cross-functional teams to define and implement best practices for software testing, resulting in improved communication, streamlined processes, and a 25% reduction in time-to-market.* Conducted root cause analysis on software defects and worked closely with development teams to implement effective corrective actions, resulting in an overall customer satisfaction rating of 95% and a 20% increase in customer retention.* Tested mobile applications for indoor geo-fencing and positioning, ensuring optimal functionality.* Conducted SDK testing in Android Studio and Xcode for reliable software performance.* Performed testing on a cloud application designed to manage content and interact with people and assets based on their real-time location, ensuring efficient operations.* Utilized Cypress for automation testing in the UAT environment, ensuring accurate and efficient testing processes.* Executed applications using Charles to view console requests of mobile devices, ensuring optimal performance.* Bug Reporting on Jira* Run Regression tests execution to find out whether the updates or changes hadcaused new defects in the existing functions.* Run Sanity test to ensure stability of the specific component of the entiresystem.* APIs tests run using postman to ensure that API is working as expected, that integrations between services are functioning reliably. Show less

  • Licenses & Certifications

    • ISTQB Certified Tester Foundation Level (CTFL)

      ASTQB - ISTQB in the U.S.
      Aug 2023
      View certificate certificate