Sreega R

Experience

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  Eloke Global

  Feb 2021 - Jun 2023

  Content Writer

  Crafting compelling written material and overseeing its strategic dissemination on social media platforms. Thisencompasses ideation, creation, and editing of content tailored for the target audience. Simultaneously, itincludes the scheduling, posting, and monitoring of content on social media channels to enhance brand presenceand engagement.

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  Creatorslab

  Apr 2022 - Aug 2023

  Sales Associate

  Initiated outbound calls to the leads, established and maintained strong relationships with customers to foster loyalty and repeat business. Effectively guided customers through the sales process, overcoming objections and closing deals in a timely manner. Consistently met and exceeded sales targets, with a focus on key performance indicators (KPIs) such as conversion rates and customer satisfaction scores.

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  Tech Mahindra

  Sept 2023 - now

  Customer Support Associate

  Tagging each cases according to the issues and assigning to L2 chat blended support