Miranda Zelnick, SHRM-CP

Experience

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  Bloomsburg University of Pennsylvania

  Aug 2015 - Dec 2019

  Mail Clerk

  -Performed secretarial tasks by communicating with management and reporting daily package/mail inventory. -Gained communication skills by finding supply solutions for students for their mail, packaging, and shipping needs. -Developed time management and organization skills while being a full-time student and part-time worker.

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  Kohl's

  Jun 2019 - Aug 2019

  Store management intern

  -Responsible for revamping the Children’s Department to meet expectations based on sales, marketing, and the store’s personal goals by reviewing past financial data, current market trends, and Kohl’s strategic growth initiatives. -Presented a store walk-through to the District Manager by demonstrating my impact on the Children’s Department based on the changes made.-Influenced and motivated associates to drive results by encouraging the “Greatness Agenda” strategy. -Exposed to a wide variety of business areas, such as accounting, human resources, management, supply chain, quality assurance, and customer service. Show less

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  Merito Group

  Jan 2020 - Mar 2020

  Recruiting Coordinator and Manager of Social Media

  As a Recruiting Coordinator at Merito Group I am a key support staff member on various client-based projects. I am also the Manager of Social Media, which includes leading all aspects of the company’s social media presence across multiple platforms. Additionally, I provide support in managing email marketing programs and online job boards.

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  Insight Global

  Aug 2020 - Jun 2021

  -Supported the program trainers with multiple projects including company-wide HIPAA compliance training and onboarding 150 + new hires. -Mentored 20+ new hires by providing effective feedback, guidance, motivation, and support. -Assisted with identifying programmatic gaps to meet business objectives and developed solutions to remediate known issues. -Delivered constructive and positive feedback to agents when assessing their interaction with callers.-Established a working relationship with supervisors to communicate their agents’ performance.-Developed agent evaluation reports to measure their call effectiveness against call objectives Show less

  • Quality Assurance Lead

    Feb 2021 - Jun 2021

  • Inbound Agent

    Nov 2020 - Feb 2021

  • Contact Tracer

    Aug 2020 - Nov 2020
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  Patient-Centered Outcomes Research Institute (PCORI)

  Sept 2021 - Apr 2023

  • Specialist, People Strategy & Services

    Feb 2023 - Apr 2023

  • Talent Management Coordinator

    May 2022 - Feb 2023

  • Human Resources Assistant

    Sept 2021 - May 2022
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  Current Boutique | Pre-loved Gems for Fashion Lovers

  Mar 2022 - now

  Buyer/Sales Lead

  Oversee the selection and curation of trendy clothing items at a prominent women-led consignment boutique in the DMV area

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  Quantum Computing Inc.

  Apr 2023 - Apr 2024

  Management Associate

  Executive support professional with expertise in CEO functions, event logistics, and operational enhancements. Proven track record in multitasking within a startup environment. Adept at managing inquiries, all-staff meetings, and senior leadership meetings. Recognized for creating effective onboarding resources and successfully coordinating tradeshows and conferences.

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  Systems Planning & Analysis

  May 2024 - now

  Employee Services Coordinator