Experience

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  Christina for ready made garments

  Aug 2007 - Sept 2012

  Payroll administrator

  1- Collecting a detailed contact information from employees so payroll checks can be accurately calculated, distributed and deposited.2- Collecting the time sheets and punch cards to calculate the total number hours worked in a given pay period.3- Keeping track of vacation time, personal leave and sick days for each employee.4- Recording employee work hours, hourly wage levels and other salary effects to accounting ERP System to calculate the salary for each employee, specify tax withholdings, bonuses, commissions and deductions for employee-paid benefits, so each paycheck is current and Deposit it to each employee bank account.5- Developing ad hoc financial and operational reporting as needed.6- Perform compliance for unclaimed property payroll checks. Show less

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  High institute of engineering and technology

  Oct 2012 - Oct 2016

  Human resources specialist

  1.Handle life-cycle recruitment and selection process including preparing job ads, screening applications and support local managers and the recruiter in organizing interviews to finalize with job offers.2.Issue the employment contract and ensure the compliance with local legislation and laws.3.Administration of the new staff including the orientation and on boarding processes and explaining human resources policies, procedures. 4.Ensuring new hire paperwork is completed and processed.5.Update staff handbook to stay relevant.6.Provide the local managers and employees with support.7.Maintain the Training Needs Analysis (TNA) with full coordination with the departments’ managers.8.Design the training programs and ensure that the curriculum is suitable to the employees’ job description. 9.Calculate the Return on Training Investment (ROTI) to ensure the effectiveness of the training Courses.10.Maintain Employees Attendance and record the absence and all the other payroll effects.11.Maintain payroll management and working closely with finance team to ensure all employees are paid accurately and on a timely basis every month.12.Handling other administrative duties as assigned by HR manager and senior leadership. Show less

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  Galadari motor driving centre

  Feb 2017 - Oct 2019

  Customer happiness specialist

  1.Manage inbound and outbound calls receive and customer concerns to resolve it showing telephone etiquette standards (received in average 80 calls per day).2. Provide customers with a comprehensive information about the driving courses, including prices and offers and assist them in choosing suitable driving course. 3. Ensure all the customer queries and problems get resolved in the least AHT (240 Seconds) to increase the customer confidence in dealing with the company.4. Ensure all the customers' Problems are reported to the relevant department.5. Handling all incoming online inquires through emails, website, or web chat. 6. Manage Inbound& Outbound documentation in coordination with other departments.7. Assist the sales department by following up customers online registration. Show less

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  Saudi german health uae

  Jul 2020 - now

  1.Register the new patient and Update patient’s information in the system.2.Check the doctor availability, Schedule, and reschedule the patient’s appointment.3.Conduct insurance verification and eligibility to the patients, getting authorization.4.Process payments for services rendered and assist with the billing procedure.5.Dealing with the patient’s complaint and make sure all the problems are solved.6.Ensure the patients satisfaction by assisting them with issues and concerns related to their current health situation and provide solutions and alternatives Show less

  • Academic Affairs and Clinical Training Executive

    Aug 2024 - now

  • Customer Service Specialist

    Jul 2020 - now