Justin Jones

Justin jones

bookmark on deepenrich
location of Justin JonesGreater Orlando
Phone number of Justin Jones+91 xxxx xxxxx
Followers of Justin Jones2000 followers
  • Timeline

    Jul 2018 - Jan 2020

    Loan Setup Specialist

    Carrington Mortgage Services, Mortgage Lending Division
    Mar 2020 - Jun 2024

    Broker Approval Coordinator

    Eleven Mortgage
    Sept 2023 - now

    Salesforce Certified Administrator

    Talent Stacker | Salesforce Career Development Program
    Current Company
    Jun 2024 - now

    Salesforce Administrator

    LoanPeople
  • About me

    Salesforce Certified Administrator | 4x Superbadges | Prompt Engineer | #GirlDad | Salesforcery πŸ§™β€β™‚οΈ

  • Education

    • Trailhead by salesforce

      2022 -
  • Experience

    • Carrington mortgage services, mortgage lending division

      Jul 2018 - Jan 2020
      Loan setup specialist

      β€’ Processed and documented over 100 loans monthly for a prominent nationwide wholesale mortgage lender, showcasing exceptional capacity in managing high-volume loan setups and contributing to departmental productivity. β€’ Maintained records within the CMS platform, ensuring seamless accessibility and audit preparedness.β€’ Managed over 100 inbound/outbound calls monthly, nurturing strong relationships with loan officers while facilitating clear and prompt communication to meet and exceed loan processing requirementsand deadlines. Show less

    • Eleven mortgage

      Mar 2020 - Jun 2024
      Broker approval coordinator

      β€’ Efficiently manages over 500 broker accounts, ensuring seamless user experience by adding/removing users, resetting passwords, and updating broker licenses as per compliance requirements.β€’ Maintains database integrity by clearing over 100 daily alerts, ensuring broker licenses are accurately reflected in our internal system, which is crucial for regulatory compliance and operational efficiency.

    • Talent stacker | salesforce career development program

      Sept 2023 - now
      Salesforce certified administrator

      β€’ Lead client sessions to gather and prioritize stakeholder requirements while identifying opportunities for improvement, crafting solutions documentation and ERDs (Entity Relationship Diagrams) to ensure clarity and effectiveness.β€’ Conduct weekly sprint review meetings to assess enhancements, resolve issues, and prioritize backlog.β€’ Facilitate workshops and develop end-user training documentation to ensure understanding and adoption of customizations.

    • Loanpeople

      Jun 2024 - now
      Salesforce administrator

      β€’ Create and implement a DevOps process from the ground up, utilizing VS Code, GitHub, and Salesforce CLI integrations to establish an efficient development framework.β€’ Build automations including email templates, case/lead assignment rules, alerts, and flows to addressbusiness needs effectively.β€’ Manage Salesforce security by organizing roles, profiles, permission sets, and sharing settings. UtilizingSalesforce Health Check and Optimizer features to maintain system health and enhance performance.β€’ Elevate user experience by customizing the Salesforce UI with lightning layouts and dynamic forms, ensuring intuitive navigation and enhancing user management capabilities Show less

  • Licenses & Certifications

    • User authentication settings superbadge unit

      Salesforce trailhead superbadges
      View certificate certificate
    • Prompt engineering for beginners - learn chatgpt prompting

      Udemy
      Jan 2024
      View certificate certificate
    • Business administration specialist

      Salesforce trailhead superbadges
      View certificate certificate
    • Lightning experience reports & dashboards specialist

      Salesforce trailhead superbadges
      View certificate certificate
    • Multi-factor authentication and single sign-on settings superbadge unit

      Salesforce trailhead superbadges
      View certificate certificate
    • Salesforce certified administrator (sca)

      Salesforce
      Jan 2024
      View certificate certificate
    • Scrum: advanced

      Udemy , linkedin learning , youtube and more
      Jan 2024