Experience

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  Exxonmobil

  Apr 1997 - Apr 2000

  File clerk

  Retrieved, sorted and file all information.Maintained a day by day productivity log of scanning and indexing activities.Sorted material in accordance with filing system used.Compiled, proofread, edited and corrected documents.Used word processing, spreadsheet, database, desktop publishing, presentation and communication software.

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  Houston isd

  Apr 2000 - Nov 2013

  Served as an advisor to senior management to support all departmental development activities.Managed the Assessment Management System (AMS) and ensured all assessment content was current, accurate and organized for employee usage.Managed the website, Content Management System (CMS) and ensured all information and content was current, accurate and organized for public usage.Managed the employee portal, Learning Management System (LMS) and ensured all district-wide content was organized, easy to understand and met organization’s high standard of excellence for employees.Managed the department’s SharePoint and server by employing a structure for filing, archiving and accessing content in a more efficient way.Managed and monitor the department’s general email inboxes by updating the department’s email standard responses to ensure consistency and accuracy in all communications and formatting email blasts and processing notifications and other supporting documents.Oversaw the development, integration, training and management of internal workflows and production processes.Collaborated with development staff and senior managers to define and develop production schedules, formatting guidelines and aesthetics and district releases.Assisted in the development and implementation of internal procedures.Reviewed all development team deliverables for quality, consistency and published content to the AMS, CMS, and LMS portals.Trained staff on the use of new technologies and internal proficiency practices to ensure timely production. Show less Assisted in the development of style guides and content standards to support all departmental development activities.Developed and wrote technical documentation which included technical specifications, user guides, file layouts and forms.Maintained the department’s SharePoint and server systems.Maintained document scanning and conversion system (Microsoft to PDF, PDF to Microsoft, converted and made printed and handwritten image files into forms).Accountable for ensuring all district-wide content was organized, easy to understand and met organization’s high standard of excellence for employees.Ensured delivery of quality content by following review, automation and delivery processes and procedures.Supported the front and back-end content systems, such as website (CMS) and employee portal (LMS) to ensure efficient, easy access to all content for all employees.Published content to the CMS and LMS portals.Created training manuals and handouts for staff on the use of new technologies and internal proficiency practices to ensure timely production.Researched and recommended technologies and services considered by the department.Proofread and edited brochures, letters, website, textbooks and printed materials. Show less

  • Production Manager

    Aug 2008 - Nov 2013

  • Technical Writer

    Mar 2006 - Aug 2008

  • Administrative Assistant

    Apr 2000 - Mar 2006
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  Vontoure learning, llc

  Oct 2013 - Apr 2014

  Technical consultant

  Developed style guides, templates, file layouts and naming convention styles.Reported on daily responsibilities and tasks.Resolved client issues.Supported and troubleshooted software and document issues.Attended meetings, sessions and other company events.

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  Legalnurse.com

  Apr 2014 - now

  Marketing and education coordinator

  I report to the Director of Marketing and Education and coordinate the activities of the marketing and education team.Manage a variety of Facebook ad campaigns.Perform daily measurement and optimization of Facebook ad campaigns.Report daily metrics, analyze results and communicate with marketing team.Execute and present monthly reports for all ad campaigns consisting of MTD YoY data such as total cost, lead and traffic volume, conversions and conversion % to CEO, Directors of Financing and Marketing.Perform daily account management and of PPC campaigns on all major publishers - Google AdWords, Yahoo Gemini and Bing Ads.Assist in the maintenance and monitoring of keyword bids, account daily and monthly budget caps, impression share, quality score and other important account metrics.Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting and adjustment of keyword bids.Generate daily reporting for all publishers such as conversion %, leads, CPL and CTR% and share with Director of Marketing.Monitor and evaluate search results and search performance across the major publishers.Execute and present monthly reports for all accounts consisting of MTD YoY data such as total cost, lead and traffic volume, conversions and conversion %, as well as high performing keywords, campaigns and creative ads to CEO, Directors of Financing and Marketing.Assist team members with day-to-day marketing and education tasks and coordinating marketing and education projects and activities as requested.Assist with formatting and processing notifications and other supporting documents.Provide technical and computer support for clients and customers.Monitor company general email inboxes.Maintain marketing and education calendar and task list and distribute to the internal and external marketing and education teams.Update and print reports that support internal and external meetings and trainings. Show less