Experience

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  The ritz-carlton hotel company, l.l.c.

  Jun 2014 - Aug 2014

  Food and beverage intern

  • Completed a SWOT analysis for property and mapped five major operational recommendations alongside property executive team• Received full Ritz-Carlton standards training• Front-line customer service experiences

• 

  Kimpton hotels & restaurants

  Aug 2015 - Aug 2019

  • Facilitated opening of 22 projects including brand launches in the Caribbean and Canada• Created pre-opening budgets for 50+ pipeline development projects including presentation of numbers and supporting procedures to ownership groups• Managed third party purchasing of $1 million+ OS&E budget to align with property branding• Mobilized property and corporate teams to execute building turnover and load-in 6 weeks prior to opening day. Supervised daily activities to meet opening expectations• Developed first Kimpton franchise offering with 20-member project team and organized corresponding pre-opening processes• Analyzed guest behavior and travel habits to recognize and anticipate change. Launched brand standards to 60+ operating hotels to meet industry expectations Show less • Advocated for new technologies (Smartsheet, Microsoft Teams) and built out workflows to improve communication between 8 major disciplines: Architecture + Planning, Construction, Design, Facilities, Finance, IT, Brand, Commercial• Consulted on building space planning to maximize operational efficiency• Established tracking mechanisms for all 300+ project tasks from development to opening day• Scheduled and participated in comprehensive calls to devise strategy for faster ramp-up• Redesigned pre-opening budget template and initiated regular updates to reflect economic, organizational, and procedural changes• Monitored job cost reports to track all spending vs. budgets ranging from $19k to $26k per key Show less

  • Hotel Openings + Transitions Manager

    Jun 2018 - Aug 2019

  • Hotel Openings + Transitions Coordinator

    Aug 2015 - Jun 2018
• 

  The craddock group, llc

  Aug 2020 - now

  • Program management for multiple federal agencies including establishing and implementing processes, procedures, roles, and responsibilities necessary to effectively execute federal credit and capital planning programs• Oversight of teams conducting business case analyses, to include real estate market assessments, financial analysis, and transaction structuring• Development of briefings and written products for senior agency leadership and responses to Congressional or other oversight enquiries• Financial and technical evaluation of loan applications including research on borrowers, sub-borrowers, key customers, and other elements of an applicant’s business case Show less

  • Vice President

    Jan 2022 - now

  • Senior Associate

    Aug 2020 - Jan 2022