Experience

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  System evolution

  Jul 2014 - Sept 2015

  Administrative assistant
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  Tesisquare® - tesi spa

  Sept 2015 - Oct 2018

  Marketing analyst and communication

  • Develop, execute and monitor effective marketing campaigns, including setting goals and allocating budgets, determining target audiences, drafting messages, selecting media, collecting feedback and providing reports to Management. • Build and maintain professional relationships with event and advertising agencies.• Provide insights to Management for informed decision-making regarding new markets, trends and competitor analysis.• Provide sales support as an intermediary between customers, both Italian and international, and local technical teams, primarily engineers and developers, to clarify requirements for e-invoicing and EDI projects, as well as draft economic and technical offers.• Collaborate with Business Unit Managers to set budgets and goals, and plan annual marketing campaigns and events.• Create content for the company website, press releases, and articles for Service Provider Association websites and trade magazines. Show less

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  Liberty global

  Nov 2018 - Jan 2020

  Country coordinator

  • Plan software and backend deployments in preproduction and production environments for EU and Latin American customers along with the Change Management team• Responsible for software tests planning, execution and status tracking across multiple environments• Coordinator of a team of 5 people formed by triage engineers and testers• Collaborating with the defect management team to monitor and analyse bugs• Using Jira tool to create and track bugs and tasks • Discussing with product managers bugs priority in order to speed up the root cause analysis• Hosting triage calls/meetings with Customers in order to provide a transparent, up to date status of the project (testing activities in pre-production and production environments, release cadence updates, progress on implementation of new features)• Draft project status reports and share them with the Stakeholders• Hosting retrospective meetings to reflect on the work done so far and identify actions for improvements Show less

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  Liberty global

  Jul 2020 - Oct 2023

  • Responsible for managing new projects (IT, Connectivity, B2B and Entertainment-Video domains) for the EU markets, ensuring that these remain within scope/requirements, schedule and defined budget• Gather, produce and review project documentation to guarantee that all the requirements are assessed • Actively managed a complex stakeholder field to align on commitments and streamline project delivery, fostering cross-functional collaboration and communication• Track and report on projects/programs status (including budget estimations/project financials and project plan) to collaborators as well as Senior Management• Identify risks/issues (change of scope, timelines, budget) and share possible solutions to overcome these with the Stakeholders• Facilitate discussions during calls/meetings, share minutes, track actions and follow up with respective owners • Responsible for managing a team of 5 project managers by making sure that the tasks are on track and by facilitating relationships between the team and the stakeholders Show less

  • Project Manager

    Jan 2022 - Oct 2023

  • Project Coordinator

    Jul 2020 - Dec 2021
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  Infosys

  Nov 2023 - now

  Project manager

  • Oversee projects within the Platform Teams (IT, Video-Entertainment, Network, Operations, Security, and Connectivity) to ensure effective execution and continuous improvement.• Collaborate with stakeholders to identify challenges, devise solutions, and communicate issues encountered across platforms.• Develop comprehensive Quality Improvement Process (QIP) to enhance delivery timelines