Kevin Capasso

Experience

• 

  SAP

  Jul 2014 - Sept 2015

  IT End-user Support Associate & Analyst

  • Provided support to SAP Colleagues on Infraestructure and Application-related incidents and requests• Analysis and troubleshooting of Software & Hardware issues.• Administrated Windows and Mac OS Servers. • Documented processes and procedures.• Provided hardware & remote software assistance.• POC for the support service of the open SAP forum website "Collaboration Workspace":• Management of security access cards (RSA)• Global remote software delivery• Mobile device managementThese operations were carried out while using SAP systems such as CSS, ISP, OW1, ITDirect (SolMan) and other non-SAP related ones such as Active Directory, Iron Mountain software, among others.www.sap.com Show less

• 

  Boehringer Ingelheim

  Apr 2016 - Oct 2018

  IT Marketing & Sales Channel Engagement• Web development of Boehringer-Ingelheim websites worldwide, using different technologies and resources, such as HTML, CSS, JavaScript (JQuery, Modernizr), PHP (Laravel, Symfony), Drupal, Java, GIT, APIs, relational and non-relational databases, among others, in order to accomplish a successful business guideline and strategy. • Veeva Products development for different therapeutic areas and brands across regions. • Analysis, design and development of Backoffice, Websites, Microsites, Online Applications, Brand Sites and Newsletters. • SEO, SEM.www.boehringer-ingelheim.com Show less

  • Business Analyst / Project Manager

    Nov 2017 - Oct 2018

  • Sr. Full Stack Web Developer & Analyst

    Apr 2016 - Nov 2017
• 

  APC | Broker de Seguros

  Feb 2018 - now

  Founder

  APC Brokers is an insurance broker company based in Buenos Aires, Argentina, focused on a compromised quality and customer care culture. That premise provided our commercial policy, and at the same time, a decisive factor in our success that is supported by our client’s portfolio.Our main responsabilities are:• Gather information from our clients, assessing their insurance needs and risk profile• Research insurance companies' policies and negotiate with underwriters to find the most suitable insurance for our clients at the best price• Ensure that our clients understand the terms and the extent of the cover provided in line with industry regulations• Asses our clients in case of a sinister, in order to bring them back to its same economic status prior to the sinister ocurrence• Foresee our clients' insurance needs, such as policy renewals or amendments• Be our client's portfolio POC, for any emergency sinister.• Advise our clients on risk management and assist them to devise new ways to mitigate risks• Build and maintain ongoing relationships with our clients• Keep up with changes in the insurance market www.apcbrokers.com.ar Show less