Claire (Buttice) Smith

Experience

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  Boone Supported Living, LLC

  Apr 2010 - Jun 2011

  Assistant Director/ CIST

  - Created/Trained/Implemented the 1st work program for BSL- Be the first responder to crisis at the ISLs - aka CIST- Community Integration- Assemble monthly reviews for ALL consumers- Conduct interviews and reference checks on applicants- Liaison between management and staff/consumers- Scheduling- Conduct staff reviews with director- Fill in direct care positions as needed- Verify that ISLs and files are ready before visits from the Department of Mental Health and Children’s Division- Create, research and run educational programs based on youths needs Show less

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  United Cerebral Palsy Heartland

  Jun 2011 - Nov 2012

  Director of Manchester Day Program

  - Weekly Payroll- I have continued to provide excellent point of service- Became a training instructor for 5 UCPH internal trainings- Am a board member of the Accreditation and Human Rights Committee- I have made and maintained relationships with outside organizations/agencies- I complete all CACFP Food billing-Completed a balance budget for the next fiscal year- Have done interviews, hired, and disciplined Manchester staff- Maintained all staff trainings as well as my own- Have increased my knowledge about funding sources- Scheduled and set up meetings with outside agencies- Maintained as well as increased relationships with parents, consumers, and staff Show less

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  Shakespeare's Pizza

  Jan 2013 - May 2016

  Director of Frozen Sales/Accounts

  - Pitching to schools, teams, clubs, organizations and individuals to procure new fundraising opportunities - Cold calling and emailing for meetings with new clients/chair persons - Ensuring the highest quality customer service at every point of service throughout fundraiser - Providing all information and maintaining open lines of communication through entire fundraising process. - Ensuring the customer receives product on the delivery date and time as agreed to per our Agreement contract.- Ensuring all forms are up to date and provide clear and concise information to the fundraiser chair person- Collecting all funds owed to Shakespeare's after fundraiser completion - Marketing and Account management- Manage all Sales staff ie: hiring, scheduling and training- Contacting the Collector of Revenue to ensure we are in correlation with all taxing codes- PR and Social Media management/editing - District account management for all fundraisers- Contacting and maintaining positive relationships with all grocery store managers - Pitching our product to new corporations in the Midwest area- District account management for all grocery stores accounts- Ensuring quality product placement for new and old grocery stores- Sampling our product and managing staff in all aspects of sampling (beginning to end)- Finding new marketing ideas for our growing Frozen Dept- Tracking and maintaining route costing numbers- Handling the insurance info/ truck info for Hogan - Maintain open relationship to our changing business with our lawyers- Contacting and working with the St. Louis Health Dept, obtaining and maintaining health codes for the market - Contacting the Business office of STL and faxing, filing, obtaining and maintaining all appropriate information(contact Ashley)- Contacting appropriate persons and maintaining all licenses Show less

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  Veterans United Home Loans

  May 2016 - now

  • Client Relations Manager

    Jun 2020 - now

  • Client Advocate

    Jun 2019 - now

  • Account Manager 2

    May 2016 - Jun 2019